Proven methodology
We’ve delivered more than 100 internal communication audits and strategy projects in the past decade, for organisations big and small.
Get the most out of your internal communications
Digital has revolutionised the way people consume information outside of work — and it's time for employers to catch up. Done well, internal communication technology has the potential to improve employees' digital experience, drive productivity and influence customer experience.
As organisations wake up to the need to improve their their digital workplace and rethink their internal communications in a hybrid working context, they have an opportunity to re-imagine how they will engage their people in the decade to come.
We aspire to be a world-leading internal communication agency. We design, develop, and deliver internal communication audits, strategies and campaigns that shape cultures, create richer conversations, unlock employee engagement, and drive business transformation.
We help you deliver internal communications that …
- Cut through the noise and deliver greater impact
- Support your strategy, vision and values
- Create a sense of purpose and belonging
What our internal communication expertise can do for you
Internal communication audits
that help you make smart decisions about channels and technology
An internal communication audit is a great opportunity to measure the impact of your internal communications on your organisation, adapt to change and future-proof your internal channels.
Our experts are here to help you…
- get a clear view of the channels, content and tactics that are working — and where improvements need to be made;
- develop your channel strategy — a playbook for how you engage your people;
- engage your leadership team around what your internal communication function needs to do to support the long-term business strategy; and
- build your strategy on robust insights and develop a strong business case to unlock investment.
Find out more about our approach to internal communication audits.
Hear what the European Space Agency has to say about the benefits of an internal communication audit.
Internal communication strategies
to help you build world-leading internal communications
As employee experience becomes an increasingly important priority for leaders, internal communicators and HR professionals have an opportunity to influence the broader people agenda.
Developing a robust internal communication strategy is key to having these strategic conversations. It helps you…
- create a consensus around the current obstacles to employee engagement and how your internal communication function should support your organisation's vision and purpose;
- look at external trends, define what good looks like and set your vision — while remaining open to change;
- clarify your value proposition to leaders — making sure you are focused on where you add most value; and
- build a roadmap for the change ahead and unlock more resource.
Find out more about our approach to internal communication strategy.
Channel and content strategies
that reduce noise, increase impact and embed change
As the importance of digital continues to rise, social channels keep expanding, and the pace of change seems to constantly accelerate, one of the biggest challenges facing large organisations these days is the sheer volume of messages that employees are exposed to.
We deliver content strategies that help internal communicators…
- establish a framework for how leaders communicate within the organisation;
- set the tone and establish hierarchical rules to prioritise messages; and
- help organisations create alignment and go from chaos to clarity.
Internal campaigns
that turn organisational challenges into tangible business outcomes
We believe that successful campaigns are built around the perfect mix of intentional planning and outstanding creative. It’s all about developing strategies driven by your business objectives and designed to reflect your corporate DNA – and it’s what we live for!
We’re here to help you…
- identify the best approach and bring something different to the conversation;
- make sure your internal communications engage your people through dynamic storytelling and visual creativity; and
- are scoped to align to measurable goals.
Global employee communication and experience trends
Download State of the Sector
