Safety and Operational Aviation Risk Solutions

Safety Management Systems are crucial in proactively managing safety risks in aviation. We’re formally educated in SMS methodology and bring many years of practical experience to its implementation.

We help organisations achieve and improve their internal SMS, with our proven methodology, which includes:

• Corporate-level documentation/identifying safety as a core competency
• Specific planning, resourcing and organisation arrangements
• Management of Change
• Comprehensive incident/accident investigation process
• Performance measurement and monitoring
• Safety education and training for employees
• The communication of safety-related information throughout the company

Safety Risk Management (SRM) is a key component of safety management within the industry. SRM includes:

• Hazard identification
• Safety risk assessments
• Safety risk mitigation
• Risk acceptance

Given that the aviation sector is constantly changing, and new hazards and associated risks may change over time, SRM is a continuous activity, and the effectiveness of safety risk mitigation strategies must be monitored over time to determine if action is necessary. Few hazards in aviation lend themselves to credible analysis solely through quantitative methods, so a qualitative critical and logical analysis is also typically required.

SOAR helps to determine the right risk management strategies and activities for aviation organisations.

We can demonstrate some of the broadest auditing knowledge and experience in the aviation industry, including:

• Compliance and conformance audits
• Registration/certification gap analysis
• Operational risk reviews
• Supplier evaluation programmes

Most aviation incident and accident investigations are conducted by independent civil aviation authorities under ICAO Annex 13 guidelines, and participants are limited to accredited representatives of the State of Registry or the State of Occurrence.

SOAR can provide experience and expertise supporting organisations to ensure their opinions and interests are properly considered in the investigative process. Furthermore, internal incident investigation processes are crucial in identifying critical risks which may become a major factor in disrupting operations in the future. SOAR will ensure your investigation processes are in line with industry best practices.

Our team helps ensure that all personnel are appropriately prepared to meet the growing challenges of aviation safety, quality, compliance and risk management.

We have a proven track record of training on:

• Safety management systems
• Quality auditor training
• Operational risk management
• Aviation incident and accident investigation training
• Fatigue risk management
• Safety planning and governance
• Human factors in safety
• Management of change
• Aviation safety regulations
• International aviation law

SOAR can support aviation businesses in their commitment to the continuous improvement of safety and risk management by acting as a permanent safety and/or risk advisor. This can include the formulation of appropriate safety and risk management methodology in all areas of the organisation. We are there to provide high level and also specific advice on:

• Corporate safety and compliance
• Flight safety
• Ground safety
• Internal audits and evaluations
• Emergency response planning and management

While unexpected events can and do occur within the aviation industry, the ultimate effects on passengers, family members, employees, shareholders, and the corporation itself depend on the amount of preparation given to emergency response measures.

The SOAR team has experience in creating and implementing emergency management plans and programs. Our experience in responding to a variety of real-life circumstances ensures we are capable of providing our global aviation clients with an effective corporate emergency response programme.

Despite investing in safety management systems and the aviation industry being at the forefront of safety system development, some aviation organisations continue to experience an intolerable plateau in their safety incident, accident and injury statistics.

For those clients, SOAR has a range of bespoke aviation solutions specifically designed to:

• Identify the sources of individual ‘at risk’ behaviours
• Implement relevant and proven risk improvement processes
• Embed a greater risk awareness into the organisational safety culture

An essential component of a safety management system involves establishing an organisation's safety objectives and targets, along with identifying the required resources and strategies to attain them.

We help clients with safety planning and advise on how best to include safety within their corporate strategy and initiatives including performance indicators, and provide oversight of safety programs and risk-informed governance.

We’ll develop a safety plan for our clients, which includes:

• A common framework on the strategy, objectives and safety targets for all stakeholders
• The roadmap from engagement, communication and governance for the successful delivery of safety initiatives

Our clients may undergo change due to organisational expansion or contraction, changes to internal systems, processes or procedures, and changes to their operating environment.

Such changes may have an impact on existing safety risk mitigation strategies or introduce new hazards, and related safety risks. These changes may be external to the organisation, for example, changes in regulatory and security requirements, reorganisation of air traffic control – or internal changes – such as management changes, new equipment and new procedures. In either case:

• Hazards must be identified to enable the assessment and control of any related safety risks
• Safety reviews are valuable sources of information to support decision-making and manage change effectively