Employee-Driven “Help Me Choose” and “Help Me Use” Technology is a Win-Win

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“The expanded options that come with defined-contribution and consumer-directed health plans increase the obligation of employers to help employees both choose and use their healthcare benefits.” Rhonda Marcucci, Sean Goheen and Ben Yomtoob describe how “help me choose” and “help me use” healthcare decision-support tools are a win for employees and employers alike. The increasingly sophisticated technology not only supports mutual cost management advantages, but also promotes employees’ increased productivity and satisfaction by allowing them to optimize their use of the healthcare system.

This article is an excerpt from the 2017 Human Capital Insights Report. Download the report for more insights on building and sustaining a highly engaged workforce and a destination-employer culture.