Make better pay decisions.

Access to job-specific salary data on what other, competing employers pay is essential to developing and maintaining pay plans. It is a crucial component to evaluating and classifying jobs. This survey will help you:

  • Manage pay and benefits cost-effectively
  • Be competitive: attract & retain your best employees
  • Avoid overpaying or underpaying
  • Determine appropriate base pay adjustments
  • Be legally compliant

Get the information you need to make fact-based pay decisions that can directly impact profitability and cost-effectiveness.

Jobs Surveyed

The Gallagher Greater San Francisco Bay Area Cash Compensation Survey focuses on more than 100 core jobs commonly found in most organizations across industries in these categories:

  • Executive
  • Finance
  • General Clerical
  • Human Resources
  • Information Technology
  • Legal
  • Marketing
  • Operations
  • Sales & Customer Service

Cross-industry jobs are core positions commonly found in most organizations. You will find jobs from top to bottom, executive to entry level, in the following categories:

EXECUTIVE GROUP

Top Executive Accountable for strategy, overall direction, and performance results for the organization or unit. Represents organization to public. May report to Board of Directors, Chair, or senior corporate executive. Typically has BA & 15+ years of diversified management experience.
Top Financial Overall accountability for financial operations of organization: budgets, accounting, insurance, tax, credit, and treasury. May raise capital. Usually reports to Top Executive or Top Operations. Typically has BS & 15+ years of diversified experience in finance & accounting.
Top Marketing Develops, implements policies, programs, objectives for all product & service marketing activities to achieve organization's objectives. Typically has BA & 15+ years of diversified experience in succession of increasingly responsible marketing positions.
Top Operations Through subordinates, directs and coordinates all aspects of organization's operations pursuant to goals, objectives, and policies established by Top Executive & Board. Typically has BS & 15+ years of diversified experience in several functional areas within operations.
Top Human Resources Develops, implements policies & plans covering all aspects of HR function to achieve corporate objectives. Advises Top Executives/Board on HR strategy. Typically has BA & 15+ years of diversified experience in various facets of Human Resources & HR operations.
Top Information Technology Develops & implements strategies to fill organization-wide needs for computers & systems: systems development, hardware acquisition, & systems integration. Advises Top Exec/Board on IT. Typically has BS & 15+ years of diversified experience in information systems.
Top Legal (General Counsel) Implements organization's legal posture and protects entity's legal interests. May supervise staff attorneys, Corporate Secretary, and related clerical staff. Requires admission to the California State bar. Typically has 15+ years of increasingly responsible, diversified legal experience.
Top Sales Directs all sales activities of the organization in accordance with corporate objectives, including strategies, pricing, research, promotion, customer service, relations with distributors and/or manufacturers. Typically has BA & 15+ years of diversified experience in succession of increasingly responsible sales positions.
Top Sales & Marketing Responsible for overall planning and implementation of organization's product and service marketing as well as sales promotion and activities. Typically has BA & 15+ years of diversified experience in succession of increasingly responsible sales and marketing positions.
Top Strategy/Planning Responsible for overall definition and planning of organization's long-term business goals. Coordinates implementation in conjunction with other top executives. Typically has BA & 15+ years of diversified experience in strategic planning.
Top Engineering Plans, develops, directs, and oversees all planning and implementation of an organization's engineering efforts. Responsible for design, modification, and improvements of company products and/or services; design testing and maintenance of production processes, machinery, equipment, facilities, and physical layout; reliability improvements; cost engineering; construction and engineering project management; and other related activities. Typically has PhD & 15+ years of experience in engineering.
Top Investment Has overall accountability for investment strategy, process and evaluation. Responsible for acquisitions/dispositions of income-producing and/or value-creating investment opportunities. May participate in securing funding for investments and/or raising capital. Typically has BA and & 15+ years of experience in increasingly responsible investment positions.
Top Research & Development Responsible for overall research and development activities. Provides strategic direction for research and development efforts, managing staff, and funding. Typically has BS and Master's Degree & 15 years of experience.
Attorney Fully qualified, between entry and senior level. Works on variety of legal issues assigned by senior attorney or by Top Legal position. Requires admission to the California State Bar. Typically has 5 - 8 years of experience.
LEGAL GROUP
Legal Assistant Under limited supervision, provides support services to attorneys: research, drafting communications, assists in preparations for trial. May establish & maintain legal databases. Typically has 3+ years of related experience with paralegal certification preferred.
Compliance Officer Coordinates the development, maintenance, implementation, and revision of policies and procedures and other documents for the operation of the organization's compliance program. Ensures that all departments are in compliance with all applicable Federal, State, and industry laws, regulations, and standards. Typically has BA & 5-8 years of relevant experience.
Compliance Specialist Responsible for generating and submitting compliance documentation to government offices, interacting with regulatory officials when necessary. Conducts investigations and resolves routine compliance issues. Modifies or creates insurance policies and products in compliance with regulatory requirements. Knowledgeable of compliance practices and procedures and monitors changes in policies. Typically has BA & 2 years of relevant experience.
FINANCIAL GROUP
Finance Director Directs the preparation of financial reports, oversees the accounting, audit and budget departments. Plans, directs, and coordinates ledger maintenance and operating statistics. Usually reports to the CFO in smaller organizations may report to the CEO. May oversee the Accounting Manager. Typically has a BS & 10+ years of experience in finance and accounting.
Controller Top Accountant in organization; ensures integrity, control of financial records, processes. Responsible for financial statements; revenue & expense processes, records. Reports to VP Fin., CFO, or President. Typically has BS in Accounting, CPA; 7-10 years of relevant accounting experience.
General Accounting Manager Develops, implements and maintains accounting systems, policies and procedures. Compiles, analyzes and reports accounting data. Manages general ledger, periodic closings. Manages organization's accounting staff and functions. Typically has BS in Accounting & 10 years of relevant accounting experience.
Treasury Manager Directs and manages the organization's treasury activities including receipt, disbursement, banking, protection and custody and investment of funds, securities, and financial instruments. Analyzes financial records to forecast future financial position and budget requirements. Typically has BA in finance or accounting & 7+ years of experience.
General Accounting Supervisor Oversees maintenance of general ledger and preparation of related routine reports. Usually directs work of several General Accountants, Accounting Technicians, and clerical staff. Typically has BS in Accounting & 7+ years of varied accounting experience, to include supervision.
Payroll Administrator Processes regular payroll, formats reports, retrieves data from timekeeping systems. Tracks vacation leave, sick leave and overtime. Balances payroll accounts, submits tax payments. Has comprehensive knowledge of payroll issues exceeding that of lower-level clerks. Typically has BS in Accounting & 5-7 years of relevant experience.
Collections Specialist Under limited supervision performs duties requiring understanding of credit and collections. Contacts delinquent clients in order to ensure invoices are processed, follows policy in the collection of overdue accounts. Maintains files on credit risk/delinquent accounts and sends follow-up letters to these customers. Typically has BA & 3-5 years experience.
Accountant (Senior level) Under general supervision, resolves more complex issues in maintaining ledgers and preparing management & financial reports. Advises less experienced personnel. This is the most experienced level without supervisory responsibility. Typically has BS in Accounting & 5-7 years of relevant experience.
Accountant (Intermediate level) Fully qualified Accountant under more limited supervision. Handles moderately complex accounting issues in contributing to maintenance of general ledger and preparation of routine financial statements & management reports. Typically has BS in Accounting & 3-4 years of relevant experience.
Accountant (Entry level) Under direct supervision, assists in preparing routine financial reports; assists in maintaining accurate and up-to-date general ledger. Usually reports directly to a first-level supervisor in Accounting. Typically has BS in Accounting & 0-2 years of relevant experience.
Financial Analyst (Senior level) Most senior level without supervisory responsibility. Under general supervision, carries out, documents and presents most complex analytical projects. Usually reports to Financial Analysis Manager or comparable position. Typically has BS in Finance & 5-7 years of relevant experience.
Financial Analyst (Intermediate level) Fully qualified level. Under general supervision, carries out, documents and presents moderately complex analytical projects. Usually reports to Financial Analysis Manager or comparable position. Typically has BS in Finance & 3-4 years of relevant experience.
Financial Analyst (Entry level) Entry level job. Under direct supervision, assists with data gathering, analysis, and presentation of routine to moderately complex financial analysis projects. Usually reports to a Financial Analysis Manager or comparable position. Typically has BS in Finance & 0-2 years of relevant experience.
Accounting Clerk (Senior level) Under general supervision, performs duties requiring comprehensive understanding of bookkeeping but not skills of fully-trained accountant. Typically has high school diploma & 3-4 years of relevant experience.
Accounting Clerk (Intermediate level) Under general supervision, performs duties requiring working knowledge of bookkeeping to prepare and maintain financial data and reports. Typically has high school diploma & 1-2 years relevant experience.
Accounting Clerk (Entry level) Entry level. Responsible for routine bookkeeping, accounting tasks: post journal entries, checks various figures for accuracy, reconciles accounts; verifies, sorts, posts, checks invoices, etc. Works under direct supervision. Typically has high school diploma, ability with numbers.
HUMAN RESOURCES GROUP
Human Resources Director Directs activities relating to compensation, benefits, recruiting, training, safety, employee & labor relations, and Affirmative Action. Usually reports to the Top Human Resources position, in smaller organizations may report to the CEO or the CFO. Has responsibility over management and professional level HR employees. Typically has BA & 10+ years of experience in various facets of Human Resources & HR operations.
HR Manager Under general direction of Top HR or comparable level executive, develops, implements policies & procedures encompassing several or all of following programs: compensation, benefits, recruiting, training, safety, employee & labor relations, EEO & Affirmative Action. Typically has BA & 7-10 years of increasingly responsible generalist experience.
HR Generalist This is the fully qualified, professional level position. Under limited supervision of senior HR staff, assists in executing all or some of the HR functions delineated for the HR Manager position. Typically has BA & 3-5 years of professional HR experience.
HR Assistant Under direct supervision, assists in processing personnel forms, record keeping, and related paper flow. Compiles statistics for manager. This is the fully qualified Assistant position, not entry level. Typically has HS diploma & 1-2 years of relevant experience.
Training & Development Specialist Under general supervision of senior HR management, designs & implements employee orientation, management development, and on-the-job training programs. Maintains records, helps evaluate impact of interventions. Typically has BA & 3-5 years of HR experience.
Compensation and Benefits Manager Reporting to Top HR, under general supervision, designs, implements, administers comp & benefits to achieve employer goals. Sets budgets consistent with employer's financial plan. Monitors, reviews, updates programs. Typically has BA & 7-10 years of direct experience.
Benefits Manager Reporting to Top HR or Comp & Benefits, under general supervision, designs, implements, administers benefits to achieve employer goals consistent with employer's financial plan. Assists in updating program. Typically has BA & 5-7 years of direct experience.
Compensation Manager Reporting to Top HR or Comp & Benefits, under general supervision, designs, implements, administers compensation to achieve employer goals consistent with employer's financial plan. Assists in updating program. Typically has BA & 5-7 years of direct experience.
Compensation Analyst Fully qualified, between entry and senior level. Under general direction of Comp Manager, assists in developing, implementing programs. Audits, evaluates jobs, collects and analyzes market data, ascertains FLSA status. Typically has BA & 3-5 years of direct experience.
Recruiter Fully qualified, between entry and senior level. Under general direction of HR or Employment Manager, sources & interviews candidates for non-executive jobs, checks references, makes referrals, conducts exit interviews, compiles statistics. Typically has BA & 3-5 years of direct experience.
HRIS Specialist Analyzes, tests, and implements HRIS computer system modules including, but not limited to, human resources, compensation, payroll, benefits, etc. Maintains integrity and accuracy of database. Investigates programs to process data and solve human resources problems by use of computers--computer systems support may be mainframe, mini, and/or personal computers. Typically has BA & 2-4 years of relevant experience.
INFORMATION TECHNOLOGY GROUP
IT Director Aids in the development of strategies to fill organization-wide needs for computer & systems; systems development and integration. Recommends improvements of systems to C level employees, responsible for budget. Typically reports to the Top Information Officer, in smaller organizations may report to the CEO or the CFO. Has responsibility over management level employees in the IT department. Typically has BS & 10+ years of diversified IT experience.
IT Manager Manages organization's computer hardware and software operations. Evaluates IT requirements including budgets, recommends and implements solutions. Supervises work of programming and technical support staff. Typically has 5-10 years of diversified experience in information technology.
Systems Analyst Fully qualified level. Under limited direction, establishes system requirements & modifications. Draws system diagrams to diagnose existing flaws, recommends solutions. Assists in developing, testing, implementing new systems and modifying old systems. Typically has 3-5 years of experience, sound knowledge of client functions & technology.
Programmer Fully qualified level. For assigned projects, under limited direction, analyzes project requirements & develops technical specs. Tests, installs, debugs code for proposed business apps /computer systems; may create user interface; documents assignments. Typically has 3-5 years of experience, skilled in programming languages such as C, C++, Visual Basic, etc.
Systems Administrator Under limited direction, develops, tests, implements, and maintains operating system and related software. Troubleshoots software and networking problems. Performs/monitors systems backups and data recoveries. Typically has BA/BS & 3-5 years experience. Fully qualified level.
Database Administrator Fully qualified level. Develops strategies to support requirements, ensures accurate data use via audits & quality control. Resolves conflicts and inappropriate use. Identifies better processes consistent with information requirements. Typically has 3-5 years of experience.
Network Engineer Fully qualified level. Plans, designs, configures, deploys, monitors, troubleshoots, maintains data & voice networks across several platforms. Develops, administers backup & recovery plans. Typically has 3-5 years of experience.
LAN/WAN Administrator May have CNE, MCSE, other certifications. Fully qualified level. Under limited supervision, acquires, installs, maintains LAN. Sets LAN policies, enforces security measures & correct usage. Trains users on LAN operations. Typically has 3-5 years of experience.
Technical Support Specialist (Help Desk) Installs and maintains microcomputer hardware, software and related peripheral systems. Provides technical support and training, identifies and resolves users' technical problems. Typically has 3-5 years of experience.
Data Entry Operator Fully qualified level. Under general supervision, keys and/or verifies data from standard documents. Typically has HS diploma and 2-3 years of experience.
Web Site Developer Controls website design and creation. Plans, designs, develops, tests, edits, maintains, and documents look and flow of websites. Designs or supervises design of digitized images, banners, bullets, charts, image maps and other graphics to enhance appearance of site. Applies knowledge of programming techniques and computer internet systems. Typically has a BS & 3-5 of relevant experience.
Webmaster/Administrator Responsible for employer's Internet or Intranet technical functions. Maps site flow, creates graphics, generates technical specifications for interactive applets, databases, and custom graphics. Oversees work of others as required, but may be sole contributor. Typically has skill in multiple operating systems & languages (Windows, Unix, Java, HTML) plus graphics design, layout, computer file management, technical & production team management; 3-5 years of direct experience.
MARKETING GROUP
Marketing Director Oversees marketing strategy for the whole organization. Directs marketing and advertising campaigns. Develops measurement tools to insure the organizations objectives are being met. Typically reports to the Top Marketing Officer, in smaller organizations may report to the CEO or the COO. May oversee the Marketing Manager, Communications Manager and the Public Relations function. Typically has BA & 10+ years marketing experience.
Marketing Manager Under general supervision of Top Marketing Executive, executes marketing strategy for one or more products or services. Establishes databases for evaluating results. Supervises lower positions. Typically has BA & 7-10 years of marketing experience.
Brand or Product Manager Plans, designs, develops, and executes organization's marketing plan for assigned product by establishing effective selling strategies. Provides territory analysis of competition and potential to Sales and Marketing management. Typically has BA & 7-10 years of marketing experience.
Advertising Manager Works with media personnel, illustrators, photographers, advertising agencies, and sales promotion and marketing departments to promote products and concepts of organizations through various advertising media. Tracks and manages research activities concerned with gathering information or statistics pertinent to planning and execution of sales promotion campaigns. Typically has BA & 7-10 years of marketing and/or sales experience.
Marketing Communications Manager Develops themes, strategies for marketing campaigns. Plans, selects media, oversees production of marketing communications including brochures, print pieces, scripts, and videos. Typically has BA & 3-5 years of marketing experience.
Marketing Specialist Reports to Marketing Manager; under limited supervision, develops, implements strategies to achieve marketing goals for one or more products or services. Writes proposals; supports sales and ad programs. Does market research. Typically has BA & 2-3 years of related experience.
Marketing Assistant Produces communications, proposal & presentation materials. Maintains inventories of marketing literature. Typically has HS diploma & 1-2 years of marketing experience.
Graphic Designer Using desktop publishing and related software/hardware, designs and creates quality graphic artwork for brochures, posters, manuals, books and advertising materials. Typically has BA & 3-5 years of related experience.
Technical Writer Develops, writes, and edits material for reports, manuals, briefs, proposals, instruction books, catalogs, and related technical and administrative publications concerned with work methods and procedures, and installation, operation, and maintenance. Typically has BA & 3 years of experience.
Web Site Content Specialist Composes and develops written and graphical content for website to provide information on products and services or entertainment to site visitors. Manages content of website by gathering information and integrating data from other departments. Develops user interface and design standards, including improvement of features, to attract visitors. This position is less technical than Webmaster or Web Developer because of lesser knowledge and responsibilities for site programming code. Typically has BA & 0-2 years of experience.
Social Media Manager Develops, implements, manages and monitors social networks and online communities for the company. Has an understanding of podcasting, wikis and social bookmarking sites, and can translate that knowledge into recommendations for the company. Typically has BA & 5-7 years of experience in marketing or public relations.
Social Media Coordinator Writes blogs, editorials, news releases and other web content on social media channels and online communities. Researches social media channels that are appropriate for the business and engages in social media efforts. Typically has BA & 0-2 years of experience in marketing or public relations.
CRM Analyst Administers the organization's customer relationship management system in support of business development and client retention. Works with marketing team to execute email campaigns using efficiency tools and automation to optimize results. Designs and produces reports to assess effectiveness of email marketing efforts. Maintains integrity of organization's CRM data. Complies with anti-spam laws and best practices guidelines.
SALES AND CUSTOMER SERVICE GROUP
Sales Director Directs sales strategy and implements sales goals of the organization, and is responsible for sales department budget. Designs, implements and reviews sales program. May be responsible for highly complex, key accounts. Typically reports to the Top Sales Officer, in smaller organizations may report to the CEO or CFO. Oversees Sales Manager. Typically has BA & 10+ years of diversified experience in succession of increasingly responsible sales positions.
Sales Manager Directs sales force within region or district to reach organization's sales goals for some or all of its products and/or services. Recruits, hires and manages sales staff. Designs, implements and reviews sales programs. Selects dealers, distributors and/or warehousing facilities. Typically has BA & 7-10 years of sales experience with progressive managerial responsibilities.
Account Executive Cultivates and maintains relationship with key and major accounts of the organization. Solicits potential new key accounts and has extensive knowledge of products/services. This level is distinguished from lower level sales representatives by the size and nature of the accounts. Typically has 8-10 years of sales experience.
Senior Inside Sales Representative Sells products and/or services by calling large accounts and handling complex or difficult sales. Trains lower level sales representatives on products, techniques and closing sales. Has extensive knowledge of products/services. Researches potential competition, maintains records of sales, prepares regular reports. Typically has 5-7 years of sales experience.
Senior Outside Sales Representative Sells products and/or services primarily via field work, meeting with prospective and existing customers. Handles large accounts and complex or difficult sales. Trains lower level sales representatives on products, techniques and closing sales. Has extensive knowledge of products/services. Researches potential competition, maintains records of sales, prepares regular reports. Typically has 5-7 years of sales experience.
Inside Sales Representative Sells products and/or services to new and existing customers primarily via telephone and email. Has extensive knowledge of products/services. Researches potential competition, maintains records of sales, prepares regular reports. Typically has 3-5 years of experience.
Outside Sales Representative Sells products and/or services primarily via field work, meeting with prospective and existing customers. Demonstrates products/services, resolves customer problems. Researches potential competition, maintains records of sales, prepares regular reports. Typically has 3-5 years of experience.
Sales Engineer Under limited supervision, sells and promotes products, systems, and services requiring technical knowledge of engineering and/or science and cost effectiveness. Researches potential competition, maintains records of sales, prepares regular reports. Typically has BS & 3-5 years experience.
Customer Service Supervisor Oversees and directs work of organization's customer service representatives. Typically has 3-5 years of customer service experience including some supervisory responsibilities.
Senior Customer Service Representative Responds to elevated requests for service, both telephone & written. Receives, evaluates, answers highly complex customer inquiries based on procedures and judgment. May act as a lead to Customer Service Representatives. Typically has AA & 3-5 years experience.
Customer Service Representative Fully qualified level. Under limited supervision, responds to incoming requests for service, both telephone & written. Receives, evaluates, answers moderately complex customer inquiries based on procedures & judgment. Typically has HS diploma & 2-3 years of experience.
Sales Assistant Under direct supervision performs administrative work for the sales department. Processes data and generates standard reports. May answer customer questions concerning products and pricing. Typically has HS diploma & 1-2 years experience.
OPERATIONS GROUP
Operations Director Develops and implements operations strategies to ensure the achievement of the organizations goals and objectives. Responsible for clarifying and correcting procedural problems. Analyzes feasibility of new programs and makes recommendations to C level employees. Typically reports to the COO. Typically has BA or BS & 10+ years of diversified experience in several functional areas within operations.
Operations Manager Manages and coordinates organization, branch, plant, or department operation strategies and activities. Assists with the development and implementation of organization policies, practices, procedures, and attainment of operating goals. Reviews, analyzes, and prepares reports, records, and directives, and confers with managers/supervisors to obtain data required for planning activities, such as new commitments, status of work in progress, and problems encountered. Typically reports to a Director or Chief Operating Officer. Typically has BA & 7+ years of experience.
Quality Assurance Manager Manages, plans, coordinates, and directs quality control program designed to ensure continuous production and/or service consistent with established standards. Manages the development and analysis of statistical data and specifications to determine present standards and establish proposed quality and reliability expectancy. Typically has BA/BS & 7+ years of experience.
Quality Assurance Technician, Senior Level Under minimal supervision, performs a variety of complex quality tests and inspections on products, materials, parts, units, and equipment at various stages of the production process to ensure compliance with existing standards and regulations. Analyzes data and writes summaries to validate or show deviations from existing standards. May act as a lead to lower level technicians. Typically has BA/BS & at least 3 years of experience.
Quality Assurance Technician Performs a variety of quality control tests/inspections on products, materials, components, parts, etc., at various stages of the production process to ensure compliance with quality and reliability standards. Records statistical data. Analyzes data and writes summaries to validate or show deviations from existing standards. Recommends modifications to existing, or suggests new, standards, methods and procedures. Typically has BA/BS & 1-3 years of experience.
Inventory Control Manager Manages, coordinates, and directs activities of employees engaged in inventory control. Maintains inventory as required by production schedules and/or customer orders while minimizing inventory and carrying costs. Typically has BA & 7+ years of experience.
Inventory Control Analyst Collects, evaluates, and reports data in order to manage inventory. Interprets results of overall inventory. Collects sales records and trends and evaluates performance measured against inventory budgets. Conducts statistical and financial analysis, and recommends levels of inventory required by production schedules and/or customer orders while minimizing inventory and carrying costs. Typically has BA & 3-5 years of experience.
Purchasing Manager Plans, directs & coordinates procurement of materials, components, supplies and services based on optimal timing, quality & price. Reports to Top Manufacturing or Operations executive. Supervises Purchasing Agents, Buyers & Clerical. Typically has BA + 5-10 years of marketing experience.
Buyer Fully qualified, between entry and senior level. Under limited supervision of Purchasing Manager, procures materials, components, supplies & services. Contacts suppliers, secures bids & places orders per policy. Expedites deliveries & makes substitutions per policy. Typically has BA & 2-3 years of experience.
Purchasing Clerk Under limited supervision of Purchasing Supervisor or Manager, writes purchase orders, verifies specifications, obtains prices & delivery dates using computer & telephone. Not an entry level position. Typically has HS diploma & 1-2 years of relevant experience.
Warehouse Manager Directs and manages warehouse activities in a cost-effective and time efficient manner. Develops operational procedures for shipments (incoming and outgoing), material handling, and inventory control. Typically has a BA & at least 7 years of experience.
Warehouse Supervisor Administers operations procedures developed by warehouse manager. Oversees that materials are received, stored, shipped, and reported properly. Makes recommendations for process improvements. Trains warehouse workers. Involved in the hiring process and is responsible for performance reviews. Typically has high school diploma & at least 5 years of experience.
Warehouse Worker, Lead Under the direction of warehouse supervisor, directs and performs the various movement of materials. May use technologically advanced devices to track and code merchandise. May be involved in coordinating truck and pallet schematics. Spends approximately fifty percent of the time performing the tasks in which they lead. May have authority to adjust work schedules. Typically has a forklift license, high school diploma & at least 3 years of experience.
Warehouse Worker, Senior Level Under the general direction of warehouse supervisor and/or lead, performs more complex warehousing tasks. May use technologically advanced devices to track and code merchandise. Typically has a forklift license, high school diploma & 1-2 years of experience.
Shipping and Receiving Assistant Under direct supervision of S/R Supervisor or Manager receives & gathers, packs materials, products & supplies for shipment per procedures; verifies shipped and received items against records. Typically has HS diploma & 0-1 year of experience.
Material Handler/Warehouse Worker Under limited supervision, moves items & records movements per procedures. Operates forklift & other equipment. Not entry level. Typically has HS diploma & 6 mos.-1 year of experience.
Facilities Manager Responsible for compliance with health and safety standards. Manages capital projects from proposals through to completion. Manages service contracts, supervises maintenance and facilities staff. Typically has HS diploma & 7-10 years of related experience. Manages the maintenance of facilities, grounds and equipment.
Maintenance Supervisor Manages and coordinates the organization's housekeeping operations to ensure facilities are maintained in a clean, safe manner. Ensures custodial and maintenance activities comply with health, fire and other safety regulations. Supervises and trains staff. Typically has HS diploma & 5+ years of related experience.
Maintenance Technician, Senior Level Under minimal supervision, responsible for a variety specialized duties including maintenance and repair of office equipment, painting of facilities, carpentry, plumbing, and electrical work. Has advance knowledge of at least two specialized areas. May lead lower level technicians. Typically has a high school diploma and at least 4 years of experience.
Maintenance Technician Responsible for a variety of duties including maintenance and repair of office equipment, painting of facilities, routine carpentry, plumbing and electrical work. Typically has HS diploma & 1-2 years of related experience.
Janitor/Custodian Entry level. Cleans facilities and work areas including furnishings, bathrooms, walls and floors. Removes waste material, maintains inventory of tools and supplies. May perform some routine repairs and load/unload deliveries. Typically has HS diploma & 0-2 years of general experience.
Security Manager Develops and implements security policies, procedures and programs. Responsible for staffing and training security guards and directs their activities. Develops system for visitor control and employee property and identification. Typically required a BA & at least 7 years of experience in law enforcement, military duty or related field.
Security Officer/Guard Entry level. Patrols organization premises, ensures that visitors have legitimate business with the organization. Investigates unusual or suspicious situations. Maintains visitor and other records. Enforces organization policies and procedures during and after normal working hours. Escorts staff and visitors to vehicles after hours. Assists in emergencies. May operate fire equipment, radios, administer CPR and first aid. Typically has HS diploma & 0-2 years of general experience.
Driver/Delivery Person Drives truck on established route to deliver products to place of business. Loads and unloads truck, collects payments for deliveries and maintains security of cargo. Typically has HS diploma & 1-2 years experience and may require a specialized class license.
Groundskeeper Under limited supervision maintains grounds of property and surrounding area. Cuts grass, rakes leaves, plants flowers and prunes trees. Performs maintenance on equipment. Typically has 1-2 years experience.
GENERAL CLERICAL GROUP
Office Manager Responsible for office activities such as filing, records maintenance, copy/print services, reception, mail pick up and distribution, office maintenance and cleaning services, communications/telephones. Develops office procedures. Strong communication skills and managerial skills required. May supervise up to ten employees. Typically has HS diploma & 3+ years of related experience, including supervision.
Executive Assistant Fully qualified level. Under very limited supervision, provides executive staff with wide variety of administrative support. Prepares various reports and presentations. May advise contacts inside and outside the organization on the executive views on current issues or policies facing organization. May serve as the representative for executives at meetings. Manages calendar, meetings, correspondence and budget. Typically has 3-5 years of experience.
Administrative Assistant Fully qualified level. Under limited supervision, provides general admin support for a department or similar unit. Collects, analyzes data, writes up results. Makes travel arrangements per policy. Manages schedules. Typically has HS diploma & 2-3 years of experience.
General Clerk Fully qualified level. Under limited supervision, does variety of clerical tasks per prescribed routines, such as collecting data, making standard calculations, coding & processing documents, maintaining records and files. Typically has HS diploma & 2-3 years of experience.
Receptionist Entry level. Under direct supervision answers telephone calls. Greets clients and visitors, determines nature of business, and directs to destination. Maintains visitor records. May perform variety of clerical duties. Typically has HS diploma & 0-2 years of experience.
File Clerk Entry level. Under direct supervision, sorts, files, cross-references items, & sets up files per established procedure. Typically has HS diploma & 0-2 years of general experience.
Mail Clerk Entry level. Under direct supervision, sorts & distributes incoming mail. Processes outgoing mail per postal & private carrier requirements. Meters postage, applies correct amounts. Expedites mail per procedures. Typically has HS diploma & 0-2 years of general experience.