Solutions & Specialized Programs

Our practice enables clients to better identify, prepare for and manage both existing and emerging enterprise risks. As a trusted partner and advisor, Gallagher offers expert and objective advice assisting companies with their most time sensitive and complex problems including:

Business Continuity helps maintain delivery of critical goods and services in the event of natural or man-made disruptions that can materially affect the ability of an organization to operate. These types of disruptions can threaten relationships with customers, communities, investors and employees.

Implementation of a robust Business Continuity Management (BCM) program, complete with planning, training and exercising components will help ensure the organization recovers more efficiently and effectively and can often provide a competitive advantage.

In alignment with Crisis Management Plans, Gallagher develops Crisis Communications Plans to allow companies to respond promptly, accurately and confidently to all stakeholders during an incident or actual crisis.

Implementation of a strong crisis communications framework enables an organization to better coordinate internal and external global communications with media, employees, regulators, customers, investors and the public at large.

Development and deployment of Enterprise Crisis Management Plans help companies prevent or mitigate risks to people, brand/reputation, and financial results. These Plans provide the overarching framework for all response and recovery activities within an organization and enhance coordination and decision-making at all levels in the event of a crisis.

Research has shown that companies who are well prepared to respond to crises recover operations far faster than those who do not.

Enterprise Risk Management (ERM) is a way to minimize risk across an organization through development and deployment of a common framework; (including tools and methodology.) This framework allows an organization to better understand the probability and impact so as to select and prioritize which need to be strategically managed.   

Gallagher helps companies develop and implement ERM frameworks that identify, assess and prioritize key risks. We establish a formal governance process that defines roles, accountabilities, decision rights and reporting requirements at the board and management levels, resulting in efficient deployment of resources and better decision making.

As a result of increasingly complex supply chains, disruptions are commonplace. Increased dependency on sole-source suppliers magnifies the potential for major supply chain disruptions.

Our Enterprise Resilience Practice offers companies a process to better assess and manage supply chain risks. We design Risk Assessment Frameworks that, when aligned with an organization’s Business Continuity Management Plan, create an in-depth profile of major supply chain risks.

Being unprepared for a crisis can be devastating to a company and, often times, companies that are not prepared for disasters cannot recover. In smaller, leaner organizations resource allocation and utilization is critical. Fortunately, Gallagher offers an integrated four-step solution to achieve Enterprise Resiliency:

Step 1: Comprehensive Risk Assessment
Our enterprise risk assessment methodology identifies both strategic and operational risks based on likelihood, impact and vulnerability. This allows companies to better prioritize and quantify their most important risks.

This comprehensive risk assessment provides your organization with a better understanding of which risks can be managed, mitigated, transferred or even accepted. As part of this process, we identify time sensitive thresholds (in hours/days) as well as the financial impact resulting from a loss of people, processes and/or technology.

Step 2: Development of Business Continuity Plans
Based on the results of the risk assessment, Gallagher develops Business Continuity Plans to allow companies to better manage disruptions regardless of their nature or origin. We identify recovery strategies to restore critical processes to minimally acceptable levels in the event of a crisis. These critical processes are prioritized based on time sensitive thresholds and potential financial impact.

Step 3: Crisis Management & Communications Plans
Gallagher’s Crisis Communications experts are available to develop Crisis Preparedness and Communications Plans to help companies manage incidents that have the potential to escalate or have escalated into actual crises that impact internal and external stakeholders. Recognizing that executives in smaller organizations often assume multiple functions, we will help you organize as a Crisis Management Team – including outlining roles/responsibilities for each Team member.

Step 4: Crisis Preparedness and Responsiveness Test/Exercise
Gallagher will develop and facilitate a comprehensive exercise based on a realistic scenario that could impact your company’s brand, reputation and financial results. This exercise will not only stress-test your Business Continuity and Crisis Plans but also test team members’ ability to respond to a crisis.

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