Risk Management Solutions: Health and Safety Services

The care industry is undergoing significant transformation, rapidly evolving with new regulatory frameworks and UK Government legislation. If you were to be audited by an external body such as the Care Quality Commission, OFSTED, or the HSE would you be prepared?

Latest data shows the rates of self-reported work-related ill health in the human health & social work sector is statistically significantly higher than the average rate across all industries¹.

We understand that complying with health and safety legislation can be time-consuming and difficult to maintain and manage. However, adopting a strong health and safety culture can help reduce the risk of accidents, injuries and complaints and potential claims.

Key challenges in care sector risk management

Inadequate training and recording

High staff turnover and a busy work environment can lead to insufficient investment in essential staff training, particularly in specialised areas like advanced manual handling, and complex clinical risk assessments.

With employee turnover being typically high in the sector, it is important to you accurately record key data in relation to your risk management strategy and be diligent in your checks with temporary agency staff.

Workforce capacity and fatigue

The most pressing issue you may face is the widespread staff shortage and high turnover. Fewer staff mean higher workloads and increased fatigue for those remaining, which in turn dramatically increases the risk of mistakes, accidents, and failures in critical safety protocols such as taking shortcuts to save time.

Infrastructure and equipment

Many care settings operate with aging infrastructure. The cost of maintaining and replacing essential safety equipment, such as hoists, beds, and fire safety systems, or updating buildings to minimise trip hazards, can be a constant struggle in a busy and fast-paced environment.

How we can support you

Gallagher work with care organisations of all sizes throughout the UK, supporting them with a wide range of risk management and consultancy services to help them effectively mitigate and control risks.

By working with us as your trusted partner, you can benefit from

Your dedicated health and safety specialist: Work with a qualified and experienced consultant who will be your go-to health and safety advisor, offering expert guidance tailored to your organisation's unique needs
Support when and where you need it: From annual on-site visits to practical advice over the phone or email, we're here to provide hands-on support and help you tackle various health and safety challenges with confidence
Smart tools for smarter risk management: Take advantage of cutting-edge tools like our RiskTalk app for dynamic risk assessments, plus self-assessment guides for Business Continuity Planning and Driving Risk to stay ahead of potential risks
Training that empowers your team: Equip your staff with the knowledge they need through our health and safety e-learning, HR e-learning and tailored training programs designed to build confidence and capability
Proactive risk mitigation and updates: Stay one step ahead with proactive support to reduce risks, along with regular updates on the latest news and legislative changes to keep your organisation compliant and informed
Online management and HR support: Access everything you need in one place. From policies, documents, HR and employment law guidance, using our online management system, to streamline your operations

Source

¹"Industries," Health and Safety Executive, accessed 10 Feb 2026.

Risk Management Solutions: Health and Safety Services

Supporting the care sector to mitigate and control risk