We understand that theme parks, visitor attractions, zoos, aquariums, piers and similar leisure venues face a unique and evolving landscape of exposures. A single incident, whether involving a ride, visitor injury, equipment failure or operational disruption, can have profound reputational, financial and operational consequences.

Our team combines specialist expertise with tailored insurance solutions, that align with your risk appetite, regulations, operations, and third-party exposures. Partnering with industry associations like BALPPA, NFAN, and BIAZA, we deliver insights rooted in the sector's realities.

Unlike off-the-shelf solutions, our offering is tailored specifically for attractions and leisure venues, with covers and services designed to meet the demands of this industry including specialist liability, inspection compliance, equipment breakdown, and business interruption.

What we cover

Our insurance solutions for leisure parks, piers, visitor attractions and family entertainment centres can include, but are not limited to:

  • Public liability and visitor-injury exposures, including ride-related incidents, slips and trips, visitor behaviour and operational risks
  • Equipment and mechanical breakdown for rides, amusements and play-based installations
  • Business interruption cover, including seasonal disruption, closures and weather-related risks
  • Property damage cover for structures, amusements, guest areas, food and beverage facilities and retail outlets
  • Regulatory compliance support and risk-management guidance, including ride-inspection practices and maintenance standards
  • Tailored extensions for piers, adventure parks, water parks, indoor attractions and hybrid leisure environments

Whether you operate a large theme park or a smaller land-based visitor attraction, we tailor cover to your visitor numbers, ride portfolio, operational model and risk profile.

For farm parks, animal centres, petting zoos, bird-of-prey attractions and other rural experiential venues, we provide cover that addresses the unique nature of these sites:

  • Public liability for animal-contact zones, walkthrough areas, playgrounds and contact experiences
  • Animal-related risks such as bites, escapes, zoonotic infections and reputational exposures
  • Seasonal business interruption for peak-season revenues, outdoor events and visitor-centre operations
  • Equipment cover for tractors, small rides, play structures, barns, stables, cafés and shops
  • Property damage cover for barns, outbuildings, greenhouses, shelters and visitor facilities
  • Support for operational resilience, visitor-flow planning, animal-welfare practices and regulatory compliance

For wildlife-focused attractions, such as zoos and aquariums, we offer specialist risk management and insurance solutions, including:

  • Public liability for animal encounters, visitor pathways, feeding zones and immersive experiences
  • Specialist cover for animal escapes, quarantine events, biosecurity issues and zoonotic disease exposures
  • Equipment breakdown for life-support systems, aquatic filtration, HVAC and habitat-control systems
  • Business interruption cover for closures, quarantines, operational shutdowns and event cancellations
  • Property damage cover for habitats, visitor centres, aquaria, animal houses and supporting structures
  • Guidance on evacuation planning, animal-welfare compliance, safety protocols and reputational-risk mitigation

We tailor programmes to reflect your species mix, habitat designs, operating model and visitor-engagement strategy.

Why choose Gallagher

  • A dedicated insurance team specialising in the leisure-attractions sector
  • Bespoke programme design built around your operational exposures and risk appetite
  • Strong relationships with leading insurers to secure enhanced cover and suitable capacity
  • Integrated risk-management services including safety audits, mechanical-breakdown advice, animal-welfare review, crisis planning and continuity support
  • Sector-aligned expertise shaped through our involvement with BALPPA, NFAN, IAAPA and BIAZA
  • A single, consistent point of contact for all your insurance needs