As our focus on hybrid working wanes and people continue to re-evaluate their relationship to work, our State of the Sector 2023 report highlights how internal communication has an incredible opportunity to breathe new life into the workplace and to reinvigorate organizational wellbeing.
As the internal communication agency behind the globally renowned State of the Sector report, we are humbled, grateful and excited to share this year’s findings. More than 2,000 of you worldwide took the time to share various aspects of their internal communication strategy with us. This enables us to paint a unique picture of how internal communication supports the employee experience across the globe.
We have an unrivalled opportunity to tell your stories – the stories that shape our collective narrative – as well as great responsibility to turn these results into tangible insights that you can put to work. Your individual contributions help all of us to understand where we are today, what lies ahead and, most of all, to confidently outline ways in which communicators can add real value – even when lacking in time and resource.
While the pandemic brought huge challenges, it also brought significant opportunities for internal communicators with increased influence. We wanted to understand if and how you’d leveraged this momentum in 2022 by recalibrating your approach, which is why we structured our research around four key questions.
- How is communication influencing how people feel about work?
- Have we learnt any lessons from the Great Resignation?
- How are organizations providing reassurance in an increasingly fragile world?
- Are digital and technology driving a better communication experience?
What you told us signals loud and clear that we need to keep rethinking the purpose of internal communications. Our hope is that State of the Sector enables you to keep aspiring for better, to push the boundaries and to refuse to budge on those big ambitions.
Gallagher is a global internal communication and employee experience agency.
From transforming workplace culture to championing the physical, emotional, career and financial wellbeing of employees, everything we do is linked to a strategic business objective — and designed to elevate every aspect of the employee experience.
Our communication consultants help clients communicate their strategy and vision; turn their leaders into engaging communicators; review their internal communication channels; maximise the perceived value of their rewards and benefits packages and accelerate business transformation.
We have offices in the UK, US, Canada and Australia, but we support organizations of all sizes on a global basis.