Cyber resilience is rapidly becoming the defining differentiator between organisations that withstand disruption and organisations that struggle to recover. The shift from traditional on-premise systems to distributed cloud environments has created immense opportunity, but it has also widened the exposure footprint. With geopolitical tensions influencing supply chains, data travelling across multiple jurisdictions and AI enabling both innovation and exploitation, the pressure on technology clients has never been greater.
Build a foundation of informed leadership
Every strong cyber posture begins with education. Boards and C suite leaders are now expected to understand cyber implications in the same way they understand financing decisions or regulatory changes. They need clarity on current threat behaviours, key vulnerabilities and the potential impact of a cyber incident on operations and reputation.
Equally important is employee awareness. Many successful breaches begin with social engineering, so frontline teams must be trained to recognise anomalies. Phishing simulations and regular scenario-based learning are no longer optional. They are essential tools for reducing human led risk.
Adopt global frameworks that scale with business growth
As clients diversify across geographies and manage data in multiple territories, aligning with internationally recognised frameworks has become indispensable. Standards such as ISO 27001 provide a structured, comprehensive approach to controls, governance and continuous improvement. These frameworks help organisations maintain consistency even when operations expand faster than internal processes can keep up.
For technology companies entering new markets, these frameworks also create credibility. They demonstrate maturity to insurers, regulators and partners.
Invest in controls that reduce the most frequent and disruptive losses
Ransomware remains one of the most significant drivers of claims worldwide. The most effective defences are often the fundamentals:
- Multi factor authentication for all remote access
- Regularly tested, offline, immutable backups
- Endpoint detection and response capabilities
- Vendor monitoring through SOC and SIEM services
- Clear data segregation to prevent lateral spread of attacks
These controls are not only best practice from a security perspective. They directly influence underwriting outcomes and can improve access to capacity and pricing.
Prioritise incident response readiness
A company's ability to respond within minutes rather than hours determines the severity of a cyber event. Robust incident response planning has become a hallmark of resilient organisations. This includes defined roles, communication protocols, notifications to insurers, regulatory obligations and coordinated engagement with forensic, legal and recovery specialists.
Effective response planning turns potential crisis into a manageable event and helps organisations recover faster, reduce overall loss and protect customer trust.
Harness cyber insurance as a strategic tool
Cyber insurance is evolving into a strategic financial instrument rather than a reactive purchase. It plays a critical role in safeguarding the balance sheet during high severity events. Technology clients that treat insurance as part of their overall resilience plan gain access to incident specialists, intelligence services and post breach support, while also benefiting from tailored policy wordings that reflect their risk profile.
Gallagher's role in this ecosystem is to work closely with clients to benchmark their controls, shape their exposure story and build a defence that is both practical and insurable. Our teams collaborate with insurers across global markets to ensure policy clarity, negotiate coverage enhancements and advocate for clients as the threat landscape evolves.
A culture of resilience is no longer optional
In an environment where geopolitical risks can restrict talent mobility, where data laws differ across borders and where disruption can originate from a single vendor, resilience is the only sustainable strategy. Technology clients that invest in both controls and culture create organisations that can navigate uncertainty with confidence.
Gallagher remains committed to guiding clients through emerging risks, strengthening their security posture and preparing them for the complexities of tomorrow's digital landscape.