
In this new era of "polycrisis" — a series of interconnected crises that intensify one another — scale became both a strength and a challenge.
Geoeconomic flashpoints emerged, and artificial intelligence advanced rapidly; businesses had to recalibrate their key components of business resilience in real time. For large businesses, sheer scale introduced unique vulnerabilities; intricate supply chains, a globally dispersed workforce and exposure to volatile markets amplified every disruption.
To explore how organizations adapted, Gallagher asked leaders from some of the world's largest firms about their evolving approach to business risks in this age of polycrisis. Their insights point to a defining truth: The future belongs to those who turn disruption into growth — taking bold risks while staying agile enough to weather the next shock.