Make a Claim

Contact us

Call the claims team: 1800 254 287

Emergency assistance

If you require after hours emergency assistance, please call 1800 254 287 and select option two. Our after-hours service provider will be able to assist you with advice, arrange a 'make safe' and if necessary send an adjuster out to help you.

Gallagher Claims Team

Gallagher has a dedicated claims team to help you when you most need it. The quicker you advise us of a potential claim the quicker we can start to help you.

We have pre-agreed service promises from most major insurers but have a team of claims professionals ensuring these promises are delivered.

Our specialist team of claims lodgement staff know the best approach and process to get your new claim moving speedily.

For more complex matters and where service is not delivered as expected, our experienced claims advocates are here to help you. You'll have a specific claims executive looking after you.

In the event of an incident

Look out for people's safety as a top priority
Contact the Gallagher claims lodgement team as soon as possible to get your claim moving
Take reasonable steps to minimise your loss
Record or photograph damage
A loss adjuster may assess the damage before clean up begins
Do not admit liability as this could prejudice your claim

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If your property has been impacted by recent weather events, the Gallagher Claims team are here to help. If you are affected and need to report damage you can complete this simple online form. Alternatively contact your broker for assistance.

Complete Claim Form

Commercial Property Claims

To lodge a claim for your business, please complete this online form. Should you need urgent assistance you can inform us using the last question on the claim form or call us on the details above.

Commercial Property Claim form

Domestic Property Claims

To lodge a claim for your Home or Contents, please complete this online form. Should you need urgent assistance you can inform us using the last question on the claim form or call us on the details above.

Domestic Property Claim Form

Motor Vehicle Claims

If your vehicle has been damaged, the Gallagher Claims team are here to help. If you are affected and need to report damage you can complete this simple online form. Alternatively contact your broker for assistance.

Complete motor vehicle claims form