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  • Workplace Trends Report 2025 reveals a significant rise in the number of employees currently experiencing burnout.
  • Cost of living pressures are still being felt by employees as they look to employers to fill financial education gaps.
  • For the first time, the report analyses data to show employers the different personas that make up their workforce and how to design and deliver wellbeing and benefit programs for maximum impact.

Employers are at a critical juncture with employees as rates of burnout continue to rise, according to the latest data in Gallagher's 2025 Workforce Trends Report: Workplace Wellbeing Index.

More than a quarter of employees said they are currently experiencing burnout, as overall rates of wellbeing and engagement dipped. Employees told Gallagher that they're less likely to stay with their current organisation and less confident that any feedback they offer will be acted upon compared to twelve months ago.

With more than 2,500 respondents, the 2025 Workforce Trends Report: Workplace Wellbeing Index is a comprehensive analysis of the trends currently impacting employers and their employees and offers key takeaways that organisations can use to provide positive, safe and effective workplaces for all.

Dr James Allen, Director, People Experience and Innovation, said that the report highlights the need for organisations to act on employee feedback before it's too late.

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The wellbeing warning lights are well and truly on, and the workforce is approaching its breaking point, employees are telling us that they want more from their organisations when it comes to their wellbeing and those businesses that fail to rise to this challenge will face increased costs and staff turnover.

Cost of living challenges present opportunities

Employees face more challenges on the home front as cost-of-living pressures continue to be felt. These personal factors mean that employees have less bandwidth to deal with stressors at work which has led to increased rates of burnout, alongside an increase in presenteeism and absenteeism.

While the report highlights a dip in the overall satisfaction employees currently feel with their employers, it also offers organisations several key wellbeing, benefits and remuneration initiatives they can look towards to take decisive action.

"Some economic headwinds have eased but employees are telling us that they want more from their benefits packages, particularly in the financial space," Allen said. "Close to 50% of employees told us that they want financial benefits — things like financial education and budgeting advice or retirement calculators — but less than 30% are actually offered these types of benefits."

Introducing the Wellbeing Workers

For the first time, Gallagher utilised a combination of organisational and lifestyle data to identify three distinct personas, or Wellbeing Workers, that make up any workplace: Thrivers, Survivors and Strugglers.

The data shows stark differences between those Thrivers who consistently go the extra mile at work and are happy with both their work and personal life and those Strugglers who require extra support. Meanwhile, Survivors occupy the middle ground but show signs of breaking.

"We wanted to give organisations a new, innovative way of looking at their workforce to try and help them meet their employees where they are," Allen said. "By further breaking down our comprehensive data, we've been able to highlight key data points that organisations can look towards to support those that need it and further bolster those that are satisfied."

Time to act is running out

Thanks to a combination of increased employee knowledge around wellbeing, and increased media attention, employee expectations are higher, and many employers are yet to meet them.

"Organisations are running out of time with their employees," Allen said. "If employees continue to feel ignored these negative wellbeing factors will continue to be felt more widely which can only be detrimental to employers."

"There's still time for organisations to act and those that do so quickly will reap the rewards. Those organisations that continue to ignore the warning signs we've seen this year will be making a costly mistake."

Download the report

For actionable insights on employee wellbeing, benefits and remuneration, download Gallagher's 2025 Workforce Trends Report: Workplace Wellbeing Index.

View report

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