The transport industry is the backbone of Australia's economy, but it's no secret that it comes with unique challenges. Long hours, high-pressure environments and the constant need to stay on the move can take a toll on workers' mental and physical wellbeing. At Gallagher, we understand the importance of supporting the people who keep our world moving, which is why we've partnered with the Victoria Transport Association (VTA) to deliver a holistic Employee Assistance Program (EAP) tailored to the needs of transport workers.
What is an EAP?
An Employee Assistance Program is a workplace initiative designed to help employees navigate personal and professional challenges. While traditional EAPs focus on counselling and crisis support, Gallagher's approach goes further. We believe in proactive, holistic support that addresses every aspect of wellbeing — emotional, practical and organisational.
Why is a holistic EAP essential for the transport industry?
Transport workers face some of the toughest wellbeing challenges in Australia. The industry records the second-highest worker fatality rate1, with vehicle incidents being the most common cause of work-related fatalities. Additionally, psychological injuries and workplace violence are significant concerns, costing the Australian economy billions annually2. Gallagher's holistic EAP is designed to tackle these issues head-on, providing tailored support that helps employees thrive both personally and professionally.
Key features of Gallagher's EAP
Here's what makes Gallagher's EAP stand out:
- 24/7 multilingual support: Employees and their families can access free, confidential counselling in over 100 languages, ensuring inclusivity and accessibility.
- Quick access to clinicians: No long waits — help is available when it's needed most.
- Personalised wellbeing plans: Tailored coaching and resources to support health goals, life changes and more.
- Digital tools: Easy-to-use apps and web portals for seamless access to wellbeing resources.
- Manager support solutions: Resilience training, conflict resolution guidance and team performance coaching for leaders.
- Critical incident response: Onsite and virtual psychological first aid for crisis situations.
Benefits for employers and employees
For employers, Gallagher's EAP can help reduce absenteeism, improve retention and maintain sustainable workers' compensation premiums. For employees, it's about feeling supported at every stage of their wellbeing journey, whether through counselling, coaching or practical assistance.
Why choose Gallagher?
At Gallagher, we don't believe in one-size-fits-all solutions. We have worked closely with VTA to understand the unique needs and goals of their members to create a customised EAP that delivers real results. With local expertise and global strength, we make it easy to implement a program that works for your business and your people.
How Gallagher can help
The transport industry never stops, and neither does Gallagher's commitment to employee wellbeing. By partnering with the VTA, we're proud to offer a comprehensive EAP that supports the mental, emotional and physical health of transport workers and their families. Together, we can build a resilient workforce that drives the industry forward.
If you're ready to take the next step in supporting your employees, connect with us today to learn more about Gallagher's EAP solutions.
