To some, it may feel that with evolving legislation the workplace is becoming a grey area — where seemingly innocent-intended compliments can blur into inappropriate remarks, and where humour, once a staple of camaraderie, can devolve into something far less acceptable.
For instance, while telling a colleague they "look lovely today" is unlikely to result in a formal complaint, "compliments" that are overtly sexual would provoke a very different reaction. This highlights the balance required to maintain professionalism and respect in workplace interactions and asks the question: where does the line lie?
Flattery or formal warning?
A comment such as "You look great today" may appear harmless on the surface. However, the context, tone and the individual's behavioural history are critical factors. For instance, if the person making the comment has a pattern of singling out women for compliments, lingers uncomfortably at colleagues' desks, or has regularly commented on the individual's appearance, then the comment is no longer benign.
Compliments become problematic when they are laden with innuendo, exploit power imbalances, or are delivered in a manner that feels calculated rather than genuine.
To assess whether a comment is appropriate, consider the following examples:
- Appropriate: "That colour suits you well." (Delivered once, without suggestive undertones or lingering eye contact.)
- Inappropriate: "That top's doing a lot of heavy lifting." (Delivered as innuendo, or as a pattern of behaviour.)
The issue with "jokes"
Workplace humour often occupies a similarly precarious position. Remarks framed as "just banter" frequently surface during informal gatherings, group chats or team meetings. These may include crude jokes, backhanded compliments or inappropriate memes shared on office platforms such as Teams.
When such behaviour is challenged, it is often met with dismissive responses such as, "It's just a joke," or "Don't be so sensitive."
It is important to clarify that humour which objectifies individuals based on their appearance, gender or sexuality is not merely inappropriate — it constitutes a workplace issue. Jokes of this nature are not harmless; they undermine professionalism and create an environment where individuals may feel disrespected or marginalised.
The problem with dismissing concerns
A troubling trend in workplace culture is the tendency to dismiss those who raise concerns about inappropriate behaviour. Labelling individuals as "too soft" for speaking up, rolling one's eyes at requests for professionalism or lamenting that "HR has taken all the fun out of the workplace" are all examples of this dismissive attitude.
Emotional intelligence and respect for others are not weaknesses; they are essential qualities in fostering a positive and collaborative work environment.
If an individual's primary means of connecting with colleagues relies on inappropriate jokes or comments, the issue is not with the workplace culture — it is with the individual's behaviour.
Strategies for establishing a respectful workplace
Creating a respectful workplace does not require the policing of every word. Rather, it involves fostering an environment where professionalism and mutual respect are prioritised.
The following strategies can help achieve this:
- Focus on impact, not intent: If a comment or action makes someone feel uncomfortable, exposed or objectified, it is problematic. The intent behind the behaviour does not erase its impact.
- Normalise boundary-setting: A request to "keep this professional" should be met with understanding and respect, not ridicule.
- Address issues promptly: When inappropriate behaviour occurs, it should be addressed in a constructive manner. For example, "I understand that was intended as a joke, but it came across as unprofessional. Let's maintain a respectful tone."
- Lead by example: Leadership plays a critical role in setting the tone for workplace culture. When senior staff engage in inappropriate behaviour, it signals that respect is optional. This must be addressed to ensure a consistent standard of professionalism.
Professionalism enhances workplace culture
A respectful workplace does not preclude humour or camaraderie. It is entirely possible to be engaging, warm and even light-hearted without crossing professional boundaries.
However, humour that relies on discomfort or objectification is neither clever nor appropriate. If the success of a joke depends on others feeling too awkward to challenge it, it is not humour worth sharing.
Ultimately, individuals who wish to be remembered for their professionalism and positive contributions to workplace culture must recognise and respect the boundaries of appropriate behaviour. By doing so, they contribute to an environment where all employees feel valued and respected.
How Gallagher can help
At Gallagher, we believe that respectful workplaces are the foundation of a productive and thriving team. We offer comprehensive workplace training programs that empower your workforce and leaders to recognise, prevent and respond to incidents effectively. And when despite best efforts, an unfortunate incident does occur, we can offer our expertise as a neutral third-party. Our team can conduct a thorough and respectful investigations, guaranteeing a fair and unbiased resolution.
