
During challenging times, growing the value of your customers and ensuring they are advocates for your business is mission critical.
Converting a one-time customer into a repeat customer is one approach. There is also driving positive word of mouth, promoting good reviews and encouraging your customers to refer you to family, friends and colleagues. Even old fashioned thank you cards can be a way of showing loyalty!
Register to watch a replay of our webinar and discover valuable insights on how to cultivate customer loyalty during a cost-of-living crisis. Adam Posner, an international loyalty leader and CEO of The Point of Loyalty, talks about how to build emotional bonds and extract profitable growth from your existing customers.
On this webinar, you will also be introduced to the new loyalty programs we've launched to bring your business even greater value from your relationship with Gallagher. As part of Gallagher Business Rewards and imar's The Shed, discover how you can collect cashback rewards on many of the products and services you need for your business.
Topics
- Bringing joy to your customers
- How to find more profit in existing customers
- Simple ways you can grow customer loyalty
- How to get the most benefit from Gallagher Business Rewards and imar's The Shed
Speakers
- Adam Posner, Founder and CEO, The Point of Loyalty
- Melinda O'Connor, Head of Client Partnerships and Business Development, Gallagher
- Kristie Atkins, Managing Partner, Wink
Last updated 18 July 2024