Over 200 claims specialists across the UK

Some claims are straightforward, with some settled within days – especially when we’re authorised by insurers to settle claims on their behalf. Others are complex, and require a bespoke response including site visits and complex negotiations with insurers.
Making a claim

Report your Gallagher claim (or potential claim) at the earliest opportunity – ideally on the same day, because delays could affect your claim and any costs. The sooner you notify, the sooner you can get advice and support.

To find your claims contact, please check your policy documents provided by Gallagher or contact your Gallagher account manager. Alternatively, contact our Claims Helpdesk: 

Claims Helpdesk:
T: 03330 100 799
claims_helpdesk@ajg.com
 
Business Assist Service:
T: 03330 100 797
Claims support
We like to keep things simple; we also know you want a fast resolution. If we’re managing your claim, we'll work with you to understand your priorities and help you present your claim in the most appropriate light. We'll find the most efficient route to a resolution and try to obtain the maximum settlement allowable under your policy. We'll keep you fully informed throughout.

We also offer a paid-additional service called Business Assist, a claims management/loss preparation and presentation service for business interruption and material damage claims which are either complex or worth over £10,000.