In the dynamic charity sector, ensuring workplace health and safety is essential. With workplace injuries and work-related ill health costing Britain £21.6 billion and resulting in a loss of 33.7 million working days* robust health and safety measures are critical to safeguarding employees, volunteers, and beneficiaries, while maintaining the integrity and effectiveness of charitable missions.
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Understanding the Unique Challenges

Charities often operate with limited resources and under unique conditions, engaging in diverse activities ranging from office tasks to field operations in challenging environments. These factors can complicate the implementation of comprehensive health and safety protocols. Furthermore, the sector's reliance on volunteers, who may not have the same training or experience as full-time staff, adds another layer of complexity. This diverse workforce necessitates tailored health and safety strategies to address the specific risks associated with various roles and activities.

The Health and Safety Executive (HSE) released Health & Safety at Work, Summary Statistics for Great Britain 2024*.

  • 1.7 million workers suffering from work-related illness of which 800,000 workers reported work-related stress, depression or anxiety and 500,000 workers suffering work-related musculoskeletal disorder
  • 138 workers lost their lives in work-related accidents
  • 600,000 working people sustained an injury at work
  • 61,663 employee injuries were reported under the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR)
  • 33.7 million working days were lost due to work-related ill health and workplace non-fatal injury
  • £21.6 billion annual costs of workplace injury and new cases of work-related ill health

By prioritising workplace health and safety, charities can protect their most valuable assets—their people. A safe and healthy work environment not only enhances the well-being of employees and volunteers but also strengthens the organisation's ability to achieve its mission.

Through proactive risk management, comprehensive training, and a commitment to continuous improvement, charities can create a culture of safety that supports their vital work in making a positive impact on society.

Key Areas of Focus

  1. Risk Assessment and Management: Conducting thorough risk assessments is the cornerstone of effective health and safety management. Charities should identify potential hazards in their operations, whether in an office setting or during fieldwork. This includes evaluating risks related to physical environments, equipment use, and the nature of interactions with the public or beneficiaries.
  2. Training and Awareness: Providing comprehensive training for both employees and volunteers is crucial. This training should cover general workplace safety, specific risks associated with particular roles, and emergency procedures. Regular refresher courses and updates on new safety protocols can help maintain a high level of awareness and preparedness.
  3. Mental Health and Wellbeing: The emotional and psychological demands of working in the charity sector can be significant. Organisations should prioritise mental health by offering support services, promoting a healthy work-life balance, and fostering an inclusive and supportive workplace culture. Encouraging open communication about mental health can help identify issues early and provide necessary support.
  4. Emergency Preparedness: Developing and regularly updating emergency response plans is vital. Charities should ensure that all staff and volunteers are familiar with these plans and conduct regular drills to reinforce preparedness. This includes having clear procedures for medical emergencies, natural disasters, and other potential crises.
  5. Ergonomics and Physical Safety: For office-based roles, attention to ergonomics can prevent common issues such as repetitive strain injuries. Studies show 543,000 workers suffered work-related musculoskeletal disorders in 20241. Providing appropriate equipment and promoting good posture and regular breaks can enhance physical wellbeing. For field operations, ensuring that staff have the necessary protective gear and are trained in its use is essential.
  6. Compliance and Continuous Improvement: Staying informed about relevant health and safety regulations and ensuring compliance is a legal and ethical obligation. Charities should regularly review and update their health and safety policies to reflect changes in legislation and best practices. Engaging with external experts or consultants can provide valuable insights and recommendations for improvement.

How can Gallagher help?

We are here to protect your charity with adequate insurance coverage, helping to safeguard against unforeseen losses. We will check your insurance to find potential gaps and help ensure that your insurance coverage works for you.

To find out more, please get in touch with Gallagher’s Charities SME & Affinity Team or call us on 0121 200 4951. We are here to support you.


Sources

* “Health and safety at work - Summary statistics for Great Britain 2024,” Health and Safety Executive, November 2024. PDF file.


Disclaimer

The sole purpose of this article is to provide guidance on the issues covered. This article is not intended to give legal advice, and, accordingly, it should not be relied upon. It should not be regarded as a comprehensive statement of the law and/or market practice in this area. We make no claims as to the completeness or accuracy of the information contained herein or in the links which were live at the date of publication. You should not act upon (or should refrain from acting upon) information in this publication without first seeking specific legal and/or specialist advice. Arthur J. Gallagher Insurance Brokers Limited accepts no liability for any inaccuracy, omission or mistake in this publication, nor will we be responsible for any loss which may be suffered as a result of any person relying on the information contained herein.