With a regional network of claims specialists across the UK, we support you through every stage of the claims process — helping reduce disruption to your business and working with insurers to achieve timely, fair outcomes.

How we can help

Claims advocacy

We understand your priorities and help you present your claim clearly to insurers. We keep you updated throughout and work with all parties to achieve a satisfactory result.

Claims resolution

If challenges arise, we guide you through them — finding the most efficient route to resolution. For complex claims, we are also able to arrange site visits and negotiate with insurers on your behalf.

Claims insight

We analyse claims trends and loss data to help you understand your risks and identify improvement opportunities.

Loss mitigation

After a loss, we help you understand contributing factors and provide suggestions on how to implement measures to reduce the chance or impact of future incidents.

Large or complex claims

Our specialists manage significant and multi‑line losses, acting as your central contact to help reduce uncertainty and business disruption.

Need to make a claim ?

Please check your policy documents or contact your Gallagher account manager for your specific claims contact.

You can also reach our Claims Helpdesk: 03330 100 799

Looking for Gallagher Bassett Claims?

If you're looking to reach the Gallagher Bassett team for support, please note that they operate independently from Gallagher and have their own specialised claims reporting and support channels.
Gallagher Bassett offers specialist claims management solutions, handling everything from first notification and investigation to settlement and resolution for employers, public sector organisations, insurers and captives.
For assistance with a claim, please connect with the Gallagher Bassett team directly through the dedicated channels listed on the website. This will ensure your request is handled by the right team promptly, minimising any delays.