Every industry plays a vital role in driving economic growth and supporting communities. However, each sector comes with its own unique challenges that can impact the wellbeing of employees. From demanding work environments and long hours to physical and mental health pressures, these challenges often extend beyond the workplace, affecting employees and their families.
Our 2025 Workforce Trends Report data consistently shows that workplace stress and mental health concerns are on the rise, making it more important than ever for organisations to prioritise the health and resilience of their workforce.
Gallagher is proud to partner with industry associations to deliver tailored Employee Assistance Programs (EAPs) designed to meet the specific needs of your sector. Our comprehensive EAP solutions provide employees and their families with access to mental health support, counselling and resources to help them navigate both personal and professional challenges. Together, we can create a healthier, more resilient Australian workforce.
What is an EAP?
An Employee Assistance Program (EAP) is a confidential, employer-funded service designed to support employees and their immediate family members through life's challenges. While traditional EAPs focus on counselling and crisis support, Gallagher's approach includes proactive, holistic support that addresses every aspect of wellbeing — emotional, practical and organisational.
Whether it's managing stress, dealing with personal or professional issues or improving overall mental health, an EAP provides access to qualified professionals who can offer guidance and support.
Why is an EAP essential?
Psychological injuries and workplace violence are significant concerns, costing the Australian economy billions annually.1 Gallagher's holistic EAP proactively tackles these issues head-on, providing tailored support that helps employees thrive both personally and professionally.
Key features of Gallagher's EAP
- Counselling services: Confidential support for mental health, stress management and personal challenges.
- 24/7 multilingual support: Direct access to free confidential counseling in more than 100 languages for employees and their families.
- Wellbeing resources: Access to tools and information that promote physical, emotional and financial wellbeing.
- Quick access to clinicians: Employees can access help when they need it most.
- Personalised wellbeing plans: Tailored coaching and resources to support health goals, life changes and more.
- Digital tools: Easy-to-use apps and web portals for seamless access to wellbeing resources.
- Manager support solutions: Resilience training, conflict resolution guidance and team performance coaching for leaders.
- Critical incident response: Onsite and virtual psychological first aid for crisis situations
Invest in your people, invest in your business
At the heart of every successful operation is its people. By investing in their wellbeing through an EAP, you aren't only supporting your employees but also strengthening your business for the long haul.
For employers, Gallagher's EAP can help reduce absenteeism, improve retention and maintain sustainable workers' compensation premiums. For employees, it's about feeling supported at every stage of their wellbeing journey, whether through counselling, coaching or practical assistance.
- Improved employee retention: By demonstrating a commitment to employee wellbeing, businesses can reduce turnover and attract top talent in a competitive industry.
- Enhanced safety: Proactively supporting mental health and reducing stress can lead to fewer workplace incidents and sustainable workers' compensation premiums.
- Increased productivity: A healthy, supported workforce is less absent and more efficient, helping businesses meet their operational goals.
- Stronger workplace culture: An EAP fosters a culture of care and support, which can improve morale and teamwork.
Why choose Gallagher?
At Gallagher, we don't believe in one-size-fits-all solutions. We work closely with organisations and industry experts to understand their unique challenges and goals to create a customised EAP that delivers real results. With local expertise and global strength, we make it easy to implement a program that works for your business and your people.
If you're ready to take the next step in supporting your employees, contact us today to learn more about Gallagher's EAP solutions.
Sources
"Measuring What Matters: Submission to the Australian Government Treasury," Mental Health Australia, 31 Jan 2023.
Disclaimer
The information and any advice in this article does not take into account your personal objectives, financial situation or needs and so you should consider it's appropriateness having regard to these factors before acting on it. When considering whether to acquire a financial product, before making any decision, you should obtain the relevant product disclosure statement.