In an ideal world, no business would ever have to deal with late payments or have to resort to legal action to recover debts. In the real world, the risk of unpaid invoices is, unfortunately, a reality. This is where Gallagher Business Solutions can help organisations improve their credit control management.
Gallagher works closely with clients who need to recover money owed from debtors, in a professional and transparent manner. Whether this means assistance with statutory demands, instigation of payment plans, access to specialist solicitors, or various stages of legal action to recover a debt, we aim to help you to resolve the matter as quickly, efficiently and sensitively as possible.
Our online case management system can help simplify the credit control process, alerting any credit-insured payment defaults to insurers automatically, and allowing you to easily monitor and review each debt. The processes we use to recover money owed to you will depend on the circumstances of each individual case, and we will always outline your options to you.
The processes we follow are geared to demonstrating adherence to all regulatory requirements and protecting our clients’ brand at every stage.
Secure online case management
Our bespoke case management system is focused on clarity and ease of use.
- Secure and simple to use
- Credit-insured debts are automatically reported to insurers
- Track and review case notes and view all case documents
- Download bespoke management reports on demand
- Enable your colleagues to view, and update, your cases in your absence
A strong team
- A specialist team focusing on amicable business debt recovery
- 24/7 online visibility on all cases, past and present
- Access to solicitors with considerable expertise in commercial law, dispute resolution and litigation
Main service areas
Commercial debt recovery
Our experienced and knowledgeable team utilises proven and effective techniques to recover money owed, whether that is through pre-legal written communication or telephone calls, issue of court proceedings, obtaining judgement and subsequent enforcement action, or by the issue of bankruptcy proceedings or winding-up petitions. With access to solicitors who specialise in debt recovery, we can outline your options and advise on the appropriate course of action.
We do not engage in debt collection for consumer-related debts.
Enforcement, process serving and tracing
In the case of a business being served a County Court Judgement (CCJ), we can pursue the action of debt enforcement on your behalf. The options available to you may depend on the sum of the debt, and the circumstances of the debtor, for example, whether or not their business is still trading. Our tracing service may also be beneficial, for example, in tracking down a company that has seemingly shut down but is actually trading under a different name.
We can usually serve the necessary legal documents within 24 hours, and subsequently provide you with proof of service/affidavit of service.
Terms and conditions review
We can advise clients on the efficacy of their existing terms and conditions of business, and provide support in drafting amended terms to reflect current legislation and business requirements.
Possession orders
In many cases, possession proceedings for commercial properties can be carried out without notice of the intent to repossess, however, the correct procedure must be followed. We can advise you on the relevant legal proceedings and support you through the process.
Judgement enforcing
If, following a judgment, the court issues an order stating the debtor must pay you by a specified time, and the debtor still has not done so, we can advise you on your options to maximise your chances of successful debt collection.
Dispute resolution
The dispute resolution team handles disputed and non-standard cases.
Our solicitors have the specialist knowledge to handle the diverse type of cases we are instructed on which are various in type, but often linked to commercial disputes and breach of contract.
The objective of our dispute resolution team is to bring cases to a satisfactory conclusion quickly, ideally without formal litigation, and at the minimum cost possible to our clients.
International debts
International debts are handled on a case-by-case basis by a small number of selected partners with international capability in commercial debt recovery.