Authors: Dan Gilhooly Christina A. Wildrick
The webinar "Keep it 'Real:' Creating a Viable Realistic Expectations Program" focuses on the critical need for effective risk management in Aging Services as the population ages. With 12,000 people turning 65 daily, the healthcare and housing sectors must adapt to accommodate this demographic shift.
To mitigate potential claims and litigation, the webinar advocates for a formalized program to set realistic expectations with residents and their families. Such programs can enhance resident wellbeing, family comfort, staff morale and trust among stakeholders, while reducing financial and reputational risks.
Participants will be guided through a practical step-by-step process to create and implement a successful program.
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