Whether you call them employees, staff or talent, people run your operations. Your teams need someone to hire, train and pay them. That's where human resources (HR) steps in to support business goals.
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Author: Angela McDermott

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How HR supports your business goals

To achieve business success, every HR department — large or small — must clearly understand their organizations' enterprise objectives. HR professionals not only must handle personnel processes, they also need to understand operations, goals and challenges.

Armed with this knowledge, your HR team can align HR strategy with business strategy. This alignment helps your organization succeed. For example, a fast-growing employer needs a proactive HR department ready to seamlessly onboard new hires. A more established organization may require its HR department to focus on employee training and development.

Your HR department supports the organization by addressing both short- and long-term business goals and needs. HR professionals can't take a one-size-fits-all view. At the same time, the HR function establishes a foundation of regulatory compliance to provide guidance and structure. A solid HR team understands and manages every stage of the employee lifecycle. This includes recruiting and onboarding through long-term workforce engagement.

The vital impact of HR on business success

Now more than ever, HR teams must adapt quickly as your organization's needs change and issues arise. When an employer fails to promptly address an employee-related issue, employee morale and the bottom line may suffer.

Your HR process begins with recruiting top talent. Attracting talent today requires a complex balance of compensation, culture and work-life balance. Perhaps your managers hire employees with similar backgrounds. You might need to challenge them to enhance your organization's mix of strengths. HR can help by identifying new recruiting sources to expand your candidate pool.

Once you hire new talent, the HR team focuses on training, employee engagement and professional development. Your employees need the right tools to perform their jobs well. They also need a supportive culture that helps them thrive. Proper training and development, combined with a culture committed to excellence, increases employee engagement and satisfaction.

Further, HR teams coach and advise employees struggling with conflict or those lacking innovation, motivation or creativity in their roles. HR supports the bigger picture of employee progress, identifying both strengths and opportunities for improvement. This feedback ensures your organization is better poised for business success.

Finally, HR handles your organization's administrative components. These elements include budget control, safety and risk management as well as compliance and liability issues. Carefully managed hiring budgets support your business's financial health. A proactive safety culture keeps your employees' wellbeing at the forefront. HR compliance ensures you address changes in employment rules and laws to help avoid fines and safety violations. Staying on top of these issues helps minimize liability concerns and expensive legal issues.

Addressing today's HR challenges

The field of human resources continues to evolve beyond just managing people. Today's HR departments grapple with challenging questions:

  • How do we create an organizational culture that attracts and retains top talent?
  • How do we support employee career growth and retention?
  • How can we engage employees when many work remotely?

Maintaining a strong HR partner makes a profound difference to business success by providing the support and guidance your organization needs. The human resources team help you, as an employer, adapt as internal people issues or external market issues arise.

Gallagher can help

Gallagher's HR and Organizational Effectiveness team delivers the expert guidance and hands-on HR support you need to grow your business. Whether it's filling skills gaps or taking on entire functions, we design and deliver tailored solutions that meet the unique needs of businesses of every size.

Gallagher brings data, technology and industry experience, building trust to help you face the future with confidence.

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Disclaimer

Consulting and insurance brokerage services to be provided by Gallagher Benefit Services, Inc. and/or its affiliate Gallagher Benefit Services (Canada) Group Inc. Gallagher Benefit Services, Inc. is a licensed insurance agency that does business in California as "Gallagher Benefit Services of California Insurance Services" and in Massachusetts as "Gallagher Benefit Insurance Services." Neither Arthur J. Gallagher & Co., nor its affiliates provide accounting, legal or tax advice.