Absence and Productivity Consulting

Our specialists assist you in staying ahead of disparate mandated paid and unpaid leave laws across the US. These laws vary significantly by state, city, county and district. Our compliance specialists will assist you with navigating these challenges by integrating your company leave and disability programs, especially for multi-location organizations.

Unseen absence, disability and life insurance costs strain budgets, and poor insurance plan designs and contract terms lead to higher costs. We strategically evaluate and benchmark your programs, model financial impacts, negotiate renewals and conduct detailed carrier Request for Proposals (RFPs) to reduce expense and avoid unnecessary penalties. By addressing inefficiencies and drawing on Gallagher's market experience and leverage, we help you achieve measurable savings while maintaining high-quality employee benefits.

Inefficient processes hinder productivity and reduce performance. We re-engineer and map operations, clearly identifying roles and responsibilities, provide recommendations for streamlined program integrations and conduct audits to enhance the leave experience for all stakeholders, whether your program is managed in-house or outsourced to a vendor.

Misaligned and outdated leave policies affect employee satisfaction, engagement and retention. We design personalized, innovative and simplified leave policies built on a foundation of compliance to attract, retain and incentivize employees during their career lifecycle.

Effective absence management begins with well-designed policies that consider emerging trends and balance employee needs with organizational goals. We create tailored policies and employee communications for time away from work, including caregiver and sabbatical leave, disability and life insurance programs, integrated with workers' compensation and voluntary benefits, and other company leaves, ensuring compliance with key regulations, such as the Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), Paid Sick Leave (PSL) and Paid Family and Medical Leave (PFML).

Understanding the financial implications of absence, disability and life programs is critical to managing costs and avoiding penalties. Our trained actuaries and underwriters model financial impacts, assess direct and indirect costs and identify compliance risks to mitigate penalties — all part of our business case strategy to support decisions made by C-suite leadership.

Our Absence and Productivity team will re-engineer operations, develop detailed process flows, identify areas to integrate leave and disability programs and evaluate insourced versus outsourced solutions. We identify opportunities to reduce administrative burden, streamline processes and enhance the employee experience through technology, including APIs, leave planning tools and data analytics.

We leverage Gallagher's national and global industry-leading annual benchmarking and trends surveys for absence, disability and life insurance — specific to industry, region and size. Our specialists review contracts, conduct gap analyses and explore funding options like fully insured and administrative services only (ASO).

Renewing and implementing absence programs can be complex and time-consuming. Our team provides end-to-end support to ensure a smooth process. We conduct detailed carrier RFPs, negotiate service levels and support implementation of your leave, disability and life programs, including providing deep experience with API integration for payroll and HRIS systems.

Our team performs detailed reviews of your vendor partners that include analysis of the claims processing, operations and performance metrics to identify areas of improvement and ensure efficiency. By addressing gaps and inefficiencies, we help you optimize your absence management strategy and achieve better results for your organization and employees.