Attracting top talent often starts with offering a standout benefits package — but that’s just one piece of the puzzle. Outdated HR tech, low employee participation and complicated enrollment processes can slow down progress and create unnecessary stress for your team. The Gallagher HR Technology and Enrollment team helps you cut through the complexity with smart technology, clear communication and integrated solutions that elevate the employee experience and support HR every step of the way.

The Gallagher Technology and Enrollment Consulting team helps you:

  • Review your human capital management (HCM), payroll and employee benefits administration needs — offering support with vendor selection, contract review, configuration, integration, requests for proposal (RFPs) and ongoing services.
  • Evaluate your employee engagement strategy and provide actionable recommendations.
  • Develop communication plans that help employees understand, use and value their benefits.

Our technology and enrollment services include:

Human capital management consulting

We help you evaluate, implement and optimize HR technology across benefits administration, payroll and broader HCM systems.

With deep experience across major platforms, we guide system selection, lead complex implementations and solve ongoing technology challenges to ensure that every solution supports your organization's unique business strategy and compliance requirements.

Enrollment and engagement services

We provide personalized, one-on-one support to help employees navigate benefits, enrollment and HR tech.

Acting as an extension of your HR team, we reduce administrative burden while improving the employee experience. Employee engagement services include:

  • Customized support during annual enrollment, onboarding and mergers and acquisitions (M&A) transitions through dedicated benefits counselors who help employees understand their options and make confident, informed decisions
  • Year-round assistance via our Resource Center that provides direct, day-to-day assistance via a dedicated phone line and email
  • Administrative support for dependent verification (both one-time audits and ongoing management), qualifying life events (QLEs) and evidence of insurability (EOI) processing.

Benefits administration solutions

We offer full-service, white-glove benefits administration for platforms like PlanSource, bswift, Selerix and Employee Navigator.

We work side by side with you to build a solution that aligns with your business goal. Our in-house teams manage everything from system configuration, eligibility logic, carrier/payroll integration and testing to ongoing support. You'll work directly with a dedicated account team — no ticketing systems or long response times.

Voluntary benefits strategy

Our team is here to make benefits enrollment simple and stress-free. We help employers create a smooth experience, and also help select and communicate voluntary benefit options that meet employee needs while supporting business goals.

HR Technology and Benefits Enrollment Summary

  • HR technology review and optimization to stay ahead
  • Guidance on preparing for AI's impact on HR and benefits
  • Better voluntary employee benefits that fill coverage gaps and boost retention
  • Communication strategies that drive employee participation and satisfaction
  • Holistic advice on short-term and long-term strategies from experts in technology, enrollment and voluntary benefits