Charles Crawford
Chief Operations Officer, EMEA
Charles joined Gallagher in 2016 to lead the delivery of an extensive change programme in the UK, focused on the integration of businesses and the creation of a scalable platform after a period of acquisition-led growth. He was appointed UK Operations Director in November of that year, to head up Gallagher’s continued investment in its operations teams.
In 2019, Charles moved into the broader role of Chief Operations Officer for Europe, Middle East and Asia (EMEA) as Gallagher expanded across these territories. The firm currently has fully owned subsidiaries in 15 countries across EMEA and is continuing to launch in new countries. Charles holds responsibility for technology, real estate, claims, digital, offshore, procurement, change delivery and markets.
Charles’ 30-year insurance career has seen him undertake a raft of senior executive and leadership roles, at major UK insurance businesses, including RBS Insurance and Churchill, as well as loss adjusting and claims solutions specialist Davies.