As the frequency and severity of cyber attacks on Australian organisations continues to grow, boards and directors face increasing personal liability for decisions they make regarding a potential security incident.

Under the Corporations Act directors are required to discharge their duties with care and diligence, and to act in good faith and in the best interests of the company. Directors who fail to properly consider cyber risks and the cybersecurity of their company, risk breaching their duty of care, warns David Gonski from the Australian Institute of Company Directors.

A perceived or actual failure to implement adequate measures for mitigating cyber security risks could result in directors being held responsible for neglecting to prevent a foreseeable breach, and inaction regarding implementing cyber security best practices could constitute not acting in good faith.

The question for Boards is how, without being experts in IT, can they evolve their understanding and governance of cyber risk management and enforcement?

5 suggestions for boards to improve cyber threat response readiness

At a minimum boards need to understand how their company will respond if they are hacked or suffer a network breach. This includes who needs to do what, the kinds of experts that need to be engaged and the steps required to get the business back on its feet quickly.

Gonski offers 5 suggestions for boards to augment their cyber capability and knowledge, including

  1. appointing a board risk committee of cyber risk experts on a permanent or consultancy basis
  2. assigning time and budget to educating board members to stay abreast of cyber threat developments
  3. monitoring developments in the cyber threat space and sharing 'war stories' and learnings
  4. dedicated discussions around preparedness and pooling of knowledge and capabilities
  5. simulations of a cyber attack involving the whole of the board to develop response abilities.

The value of cyber attack simulations for company directors and boards

Involving board members in regular cyber attack simulations can test the accessibility and efficacy of planning and procedures, whether they are easy to follow and fit for purpose in the event of an actual attack.

A simulation can provide clarity about some of the issues involved: is the business capable of restoring data via back-ups? If a ransom has been demanded, should the business negotiate with the hacker?

Are there legal ramifications to paying the attacker? In some cases threat actors may be affiliated with groups subject to sanctions against legal payment: links to terrorists or human trafficking, for example.

It can also reveal the extent and limitations of board members' understanding of the situation as well as how they react as individuals.

The role of cyber insurance in supporting cyber threat readiness

In the event of a cyber attack, a robust cyber insurance policy provides access to experts not only in negotiation but also forensic investigation, remediation measures, as well as cover for the legal and reputational costs involved.

How Gallagher can help

In addition to cyber insurance protection Gallagher offers expertise, advice and resources for building business resilience to withstand cyber security incidents.


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