We're fortunate to serve in a manner that exceeds the corporate standard. It's how we've operated since 1927, and it's grounded us even as we've grown from a small brokerage into a FORTUNE 500 company.

You cannot engineer integrity; you must act upon it. We strive every day to provide environmental, social and economic benefits to the communities in which we live and work.

We're just getting started, and by following The Gallagher Way — our blueprint for success — we'll continue to establish trust with the communities we serve.

The Gallagher Way

Shared values at Gallagher are the foundation of the Company and our Culture. The key tenets of this culture were captured in a one-page document, The Gallagher Way, penned in 1984 by our former Chairman and CEO, Robert E. Gallagher.

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Reconciliation Action Plan

At Gallagher we are committed to creating an inclusive and diverse business for the benefit of our clients, employees and the communities in which we live and work. We acknowledge, respect and celebrate the rich diversity of histories and cultures of Australia's First Nations Peoples.

Our Innovate Reconciliation Action Plan outlines our commitment to building and strengthening our connection with the Aboriginal and Torres Strait Islander communities of this country.


2020/21 Lasting Impact Sustainability Report


In a world full of risks, Gallagher is committed to addressing those risks head on and making a lasting impact in the world and communities we work in.

We believe, at their core, that sustainability and insurance have a common vision: safeguarding the future.

For over 90 years, Gallagher has led with a commitment to sustainability and supporting the communities where we live and work. Our high standards of ethical behavior are grounded in our corporate culture's cornerstone, The Gallagher Way, written by our former Chairman, Robert E. Gallagher in 1984.

Gallagher's second sustainability report provides in-depth information about our ongoing sustainability efforts. We are committed to operate in a sustainable manner to safeguard the future. With our people at our core, they are the driving force that impact our clients, partners and communities. In addition to our global initiatives, are the stories of our people working in their communities to support our planet are included in this second edition.



Corporate Social Responsibility

We call more than 130 countries home, yet our mission to improve the world transcends borders and cultures. Whether on or off the grid, our teams strive to leave the communities they serve better than they found them.

To mark our 90th anniversary in 2017, our business gave 90,000 hours of service back to our collective communities. Here in Australia we have been active in supporting a range of good causes including the Jodi Lee Foundation, Movember Foundation and The Smith Family.

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We believe that sustainability is critical to business success and we think that in order to truly be a sustainable organisation we need to do the right thing by not just our business, but also our people, our communities and our environment.

Preserving the environment is more than moral imperative; it's sound business strategy. We take environmental impact into account in both our major purchase decisions and everyday operations. We actively seek to do the right thing by our environment and reduce our environmental footprint.

Our initiatives include:

  • Choosing the most energy-efficient office building for our office refits
  • Using low-wattage, motion-activated overhead office lights in our largest offices
  • Sourcing office fitout materials from an accredited Australian-based sustainable supplier
  • Actively participate in the global Earth Hour initiative
  • All of our medium and large office locations feature hot/chilled water dispensing units to reduce need for bottled water
  • Recycling waste office paper at all sites
  • Recycling printer and photocopier toners

Times change, ethics don't

While many things have changed since Arthur set up shop in Chicago all those years ago, the tenets of honesty, integrity and client advocacy that he held dear are as relevant today as ever.


We don't just pay lip service to this, either. Gallagher is proud to have been recognised as one of the World's Most Ethical Companies by the Ethisphere® Institute for twelve consecutive years to 2023 and to be a 13-time honoree. The Ethisphere® Institute is the global leader in defining and advancing the standards of ethical business practices and, as the only insurance broker to have won this award, the recognition underscores our commitment to leading ethical business standards and practices.

This commitment is central to our philosophy as a business — and always will be.

About us

Learn more about our history and how we help the communities we serve.

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We proudly announce that this is the 13th year — and 12th consecutive year — that Gallagher has been recognised as one of the World's Most Ethical Companies.