What happens now?

Effective 1 June 2022, we are continuing our operations under the Gallagher brand and entity. Rest assured the fundamentals of how we work with your business will remain unchanged. For you, it is business as usual. Our team will continue to service your insurance needs, and your current policies and any financial or premium funding arrangements, will also remain unaffected by the merger.

Mitchell website and client portal

Our website www.mitchellim.com.au, has now been redirected to Gallagher as a part of our merger. We encourage you to explore the services offered by Gallagher through this webpage, and if you have any queries on your current polices, please contact us or complete the form on this page.

Clients of Mitchell Insurance Management have also had access to our mymitchellim.com.au client portal to access documentation associated with your current policies.

During the process of integrating our business, we have had to have had to re-evaluate how this portal is serviced for our clients. We apologise to our clients for any inconvenience this temporary loss of service may cause.

In the meantime if, as a client, you require any documentation or information related to current or previous policies, please contact us and we’ll be able to provide everything necessary.

Contact us

Important information

New ABN and AFSL

  • Arthur J. Gallagher & Co. (Aus) Limited
    ABN 34 005 543 920, AFSL 238312.

Terms of business

Gallagher has a Terms of Business Agreement (Terms), which sets out the basis on which we will provide our services to you. Importantly, the Terms contain certain provisions which you should be aware of, such as our limitation on liability (which includes a $20 million cap), and our ability to disclose personal information and confidential information to third parties (including our related companies and insurers). Please ensure you have read and understood these Terms, and contact us if you have any queries.

View our Terms of Business

We also have a new Financial Services Guide (FSG), please read this document as it contains details of Gallagher’s service, privacy statement and your duty of disclosure. For more information, visit: www.ajg.com/au/policies-and-codes.

Download our FSG

New office location

To further integrate into the Gallagher business, we will join our new colleagues at their existing office in Canberra. We are now located at:

Level 1, 59 Wentworth Avenue Kingston ACT 2604. Find us on Google.

Learn more about Gallagher in Canberra

A little bit about Gallagher

Gallagher is an international insurance brokerage, risk management and consulting firm, operating in over 60 countries. We are the chosen partner to more than 130,000 Australian businesses, from small businesses through to multinational corporations and iconic brands.

Through our network of more than 30 regional and metropolitan branches across Australia, we understand local business communities because we are part of them ourselves.

Insurance services offered by Gallagher, include

Times change, ethics don't

The world has changed a lot in our 90-plus years in business but one thing remains consistent: ethics. Our business operates a little differently from other insurance brokers out there, since 2012 we have been recognised as one of the World's Most Ethical companies by the Ethisphere Institute. That means that our 850+ offices in over 50 countries all operate in a way that upholds ethical business practices and puts your business first.

Learn more about our commitment to cooperate social responsibility