Gallagher Pulse Surveys Offer Relevant Insights

Few things are certain amid the COVID-19 pandemic, except uncertainty. What does that mean for hospitals, health systems and other healthcare providers? Healthcare leaders are struggling with the unpredictability of staffing and asking themselves:

  • With cancellations of elective surgeries, how do I manage staffing surpluses in non-essential areas?
  • How do I staff to meet surge staffing needs?
  • Should I place employees on furlough? Should I use premium or hazard pay?
  • Are my peers as concerned about staffing as I am today and will be in the near future?

Gallagher's healthcare pulse surveys are designed to offer relevant peer insights in unprecedented times.

Our first pulse survey report, COVID-19 Healthcare Survey: Staffing provides insights from 164 organizations, of which 77% reported treating current COVID-19 cases.

*The size of the bubbles represent the number of participants in that state. Range is 1 (smallest) to 12 (largest)

Concerns Are Real — Whether or Not in a COVID-19 Hot Spot

Seventeen is the percentage point rise in levels of extreme concern reported by all participants when asked "How concerned are you regarding staffing levels right now? This level is compared to the same question shown below, "…two weeks from now?" And as expected, those in "hot spots" report the highest level of concern both today and two weeks from today.

Survey Participant Group

Extreme Concern


Two Weeks From Today

COVID-19 Hot Spot



Non-COVID 19 Hot Spot



All Organizations



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