The Gallagher Human Resources Technology consulting practice forges technology with the power of industry relationships for a better employee experience. We work with you to optimize your HR technology, so your HR team operates more efficiently.

Tech-enhanced employee experiences

Choosing the right HR and benefits administration technology service provider is complex. The Gallagher Human Resources Technology consulting practice helps you identify the solutions that align with your organization’s goals, culture and budget. We provide you HR technology consulting solutions that fit your organization — whether that’s streamlined benefits enrollment and administration, simplified payroll processing, or reliable compliance reporting. We help your team strategize during an in-depth discovery process to define your requirements, so that you are a more informed consumer when you purchase a new platform. Our human resource and benefits technology consulting team then help you implement and optimize your technology for an optimal return on your investment. We work with you to:


Align your people strategy with your technology strategy.

  • Drive CEO agenda with technology
  • Define HR technology strategy within organization’s technology strategy
  • Cloud vs on premise considerations

In depth discovery and direction around your purchase of a new system.

  • Define customized requirements
  • Manage RFP process
  • Assess comparable pricing

Guide the process between the service provider and your team.

  • Put in place a new technology with communication strategies and coaching
  • Act as a risk mitigator throughout the process

Get the most out of your HR technology investment.

  • Repair and rebuild a relationship with your current service provider
  • Create a plan for when new software updates are released by the service provider

Market access for better partnerships

This is backed by our client engagement experience and our extensive proprietary market scans of more than 800 service providers. Our HR and Benefits Technology Consulting team helps you assess your options, mitigate risk, evaluate providers, and manage implementation with coaching support. This comprehensive approach helps to ensure you find the best possible technology service provider fit for your organization, with technology that works for you and helps you meet your organizational goals.

Gallagher Marketplace

The Gallagher Marketplace is a health and welfare solution, powered by technology that provides employers a combination of private healthcare exchange and benefits administration functionality. Using a consultative approach, the Gallagher Marketplace is recommended when it fits the culture and organizational goals of the client.

Solutions offered:

  • Gallagher Marketplace, powered by Liazon, includes a pre-packaged inventory of medical and dental plans as well as a wide range of voluntary and supplemental health options
  • Built-in decision support tools helps employees select plans that meets their individual and family needs
  • Healthcare Bluebook (cost and quality transparency tool) helps employees get the most out of their chosen health plans
  • Broad Employee Assistance Program (EAP) services offered by ComPsych
  • Implementation, open enrollment and employee communications support

Access The Gallagher Marketplace

Solutions that address the most pressing issues for HR teams

We offer a comprehensive understanding of the market combined with access to the best technology and outsourcing partners. Gallagher gives you customized consulting solutions that meet your needs now and in the future. Gallagher provides insight in the following sub-markets of HR technology:

  • HR and Payroll technology
  • Benefits Administration
  • Decision support
  • Healthcare spending accounts
  • Private Exchanges
  • Leave
  • Learning

Human Resources Technology Consulting Summary

  • Helping you navigate the myriad of options in the HR technology market
  • Leading knowledge of industry trends and how they affect your business
  • Strategies to find the best service provider fit and get the most out of your HR technology investment