Our mission is clear: To align with nonprofits of all sizes, scopes and services in providing proven, meaningful insights and solutions. We accomplish this goal through comprehensive consulting that maximizes your impact — in serving your people and mission with excellence. We understand the complex constellation and duty of care that's of paramount importance for public-serving institutions. The third sector brings together professionals and volunteers seamlessly to enact sustainable change, with beneficiaries of vital services. We bring to bear a variety of intellectual capital as well as access to a range of market relationships, making your Gallagher team a comprehensive and resourceful partner to meet your needs. No other peer in the industry marshals its nonprofit and charities expertise across all divisions and throughout the world like Gallagher does.

Aligned with your mission and values, committed to results that go beyond dollars and cents

We provide holistic consulting on all aspects of nonprofit operations, from assessing risk at the enterprise level and embracing change as a path to growth to confronting emerging challenges with employment issues, cyber insurance, safe environments and claims adjudication.

Our 50+ years of experience and professional specialization in the third sector gives us the capability to help you move confidently beyond risk management into true organizational resilience. Aligning with the Gallagher team, you'll gain access to our broader proprietary network of experts who live The Gallagher Way value of teamwork.

We're your partners in helping you meet your highest aspirations for "best in class" and "duty of care." Our proprietary programs help you reduce risks, manage exposures, lift up your employees and volunteers, advocate on claims and mobilize technology to maximize program efforts, so the most funds go toward your mission and sustainability long term.

Services that serve the greater good

Whether you run a homeless shelter or an agency that fosters children, the vast world of nonprofit organizations requires a versatile, nimble support team to help staff, board and volunteers confront complex societal issues proactively with compassion and advocacy. To that end, we've built a consulting offering and platform of service that go beyond insurance to help you develop a sustainable foundation long term, so you can serve more people better.

Our practice includes:

Insurance and risk management. Our team evaluates your nonprofit's total cost of risk using our CORE360™ approach and exclusive data and analytics tools to provide additional insights from benchmarking to placements. Additionally, our team can leverage alternative risk financing, including captives, to manage your exposures and lower your cost. We review your current coverages and your goals to see if your risk is properly balanced and gaps are reduced.

Benefits and HR consulting services. Our Gallagher Better Works℠ framework delivers a comprehensive approach to benefits, compensation, retirement, employee communications and workplace culture that centers on the full spectrum of organizational wellbeing. We work with you to design programs that align with your goals and staff needs, including executive benefits, multinational benefits and HR, pharmacy and voluntary benefits.

Business continuity and enterprise risk management. We offer governance consulting for nonprofit boards to aid strategic planning and management techniques designed to support and grow your mission.

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2022 Benefits Strategy & Benchmarking Survey Insights

Workforce Trends Report Series key findings from 267 social services organizations

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Business continuity and nonprofit boards and executive teams

Nonprofit boards and executive teams ultimately work to protect the nonprofit's reputation and assets while also looking to maintain long-term sustainability. As your strategic partner, we look beyond coverage and limits. We look through the lens of business continuity management and enterprise risk management (ERM). We've developed various proprietary processes through ERM consulting, including Gallagher RiskMap that engages your key stakeholders in identifying your strengths and weaknesses. We use this data to help you build better strategic plans, which include analyses of the following areas:

Assets — Your endowments and physical assets are core to your nonprofit's sustainability and future. However, often overlooked is reputation risk. Reputation risk can be a challenge to insure. We take a closer look at your nonprofit's reputation risk through the ERM process.

Exposure — This critical evaluation examines the mission and the risk-reward analysis to uncover gaps and exposed areas of liability. Understanding your nonprofit's mission and the stakeholders you serve is critical to taking on and avoiding certain risks. Nonprofits help society solve many challenges, and these opportunities require putting in place proven risk management programs to protect the nonprofit and its reputation in the long term.

Jurisdiction — Because states exercise control over prior protections —such as charitable immunity and statutes of limitations — we analyze your jurisdiction's history and track record of verdicts so you're as prepared as possible for further verdicts.

Limits as targets — We look at limits both as potential targets for litigators as well as strategies to protect the organization's assets. While limits can protect your assets, they may be discoverable for litigation, which could be devastating if a full limit is triggered.

Duty of care — We see duty of care as the most critical discussion between a board and staff leaders. In this era of transparency and accountability, being prepared and knowing your risks is a mandate in today's world. We help you make informed decisions daily, knowing the risks and rewards, thus allowing you to align mitigation with insurance, risk management and operational best practices.

With business continuity evaluations, you can plan effectively for possible exposures and worries of appropriate limits while protecting your nonprofit assets as well as your board members' personal assets.

Protecting the care that cares for communities around the world

By looking at risk holistically, we've helped the nonprofit sector address the many layers of risk — both human capital and assets overall. In fact, we have many nonprofits looking to consolidate these otherwise separate efforts (property and casualty, and workers' compensation) and health and welfare benefits consulting as one enterprise undertaking.

We work with more than 24,000 nonprofits around the globe — small to large — bringing insights and expertise that sustain and protect their missions. In particular, we've developed a deep specialization in the following segments:

  • Human service organizations including residential agencies, foster care and adoption agencies, services for the vulnerable (youth, disabled and seniors), homeless shelters, juvenile justice, food banks and YMCAs/YWCAs
  • Affordable housing with a focus on social services
  • Global non-governmental organizations (NGOs)
  • Cultural institutions and foundations
  • Community-based organizations (CBOs), associations and affinity groups
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The Gallagher Difference

The Challenge

A large nonprofit organization had an informal and variable approach to performance management. Some employees weren't held accountable for areas needing improvement. Other employees weren't getting the development and career guidance that they needed.

The Solution

We evaluated their current approach against best practices in 10 different areas. We focused improvement efforts on goal setting, mid-cycle activities and quality of feedback. We provided training and job aids to managers and employees.

The Result

The new system resulted in several improvements. First, goal setting became aligned with a larger initiative of the nonprofit. This improvement ensured performance management goals were aligned to organizational priorities, and also drove conversations between managers and employees about how each role fits into the larger organizational priorities. Second, mid-year check-in meetings were implemented that focused on progress against goals, performance against competencies and career development. These meetings were an important step in holding low performers accountable and in providing high performers with career guidance and recognition of their efforts. Finally, managers were provided with practical tips and techniques for delivering high-quality feedback.

Nonprofit Insurance and Consulting Summary

  • Specialized resources around the world for the benefit of the third sector
  • Access to comprehensive lines of coverage from automotive and cyber liability to property
  • Ability to develop traditional as well as alternative risk and captive solutions for greater cost control and predictability
  • Deep understanding of the sector and the issues of employee benefits

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