Business Continuity Planning

Organizations today face unprecedented threats to their operations, resulting in a crucial need for companies to build or strengthen their resilience. Having an expertly designed business continuity management plan in place can help your organization be prepared to respond to and recover from a crisis, as well as instill confidence with customers, employees, investors, regulators, the media, the public and insurers.

Tailored business continuity plans based on proven methodology

Gallagher's Business Continuity and Resilience team of experienced industry consultants work with your organization to assess your current preparedness, implement plans and conduct simulated exercises to test those plans. Our proven methodology tested across all industries produces pragmatic, cutting-edge solutions.

Business resilience has never been more important

In today's uncertain world, companies confronted by extraordinary threats and vulnerabilities are quickly realizing that having a plan for business recovery has never been more critical.

Global pandemics such as COVID-19
Data risks such as a cyber attack
Operational risks such as supply chain disruptions or the loss of critical third-party suppliers
Natural hazards such as wildfires, earthquakes or hurricanes

Geopolitical risks such as global conflict, tariffs and embargos
Man-made hazards such as terrorism or workplace violence
Reputational risks such as negative coverage in social or traditional media

Evaluate your preparedness

Companies must be prepared to respond and recover from any crisis, regardless of its nature or origin.

Do you have a business continuity plan?

A business continuity plan reduces the operational impact of an incident by directly targeting the recovery of an organization's value drivers — those business processes that directly drive revenue and reputation — and enables an organization to recover more efficiently and effectively following a major business disruption or crisis. At the core of a business continuity plan is a business impact analysis that identifies key processes and recovery strategies.

Do you have a crisis management plan?

A crisis management plan manages or mitigates risks to events that have the potential to impact brand, reputation or financial results. Moreover, the plan improves coordination and accelerates decision-making at all levels of an organization in the event of a crisis.

Do you have a crisis communications plan?

Crisis communication plans ideally align with crisis management plans to provide direction and coordination of internal and external stakeholder communications during a crisis.

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Of the companies that faced a crisis, on average, more than three-quarters experienced a 20%-30% drop in their stock price as a result of the way the incident was managed.

Oxford Metrica 2020

The Gallagher Difference.

The Challenge.

A large, publicly traded specialty chemical company faced board, customer and regulatory pressure to develop an enterprise-wide business continuity management plan. The company has over 50 plants located in Asia, Europe and the Americas — making plan implementation especially challenging.

Our Action.

After outlining roles and responsibilities for plant, business unit and corporate levels, Gallagher completed business impact analyses (BIA) for 50 plants that identified and prioritized recovery requirements for critical business processes as well as people, equipment, technology and third-party supplier support. The BIA results drove the development of regional and plant business continuity plans, including a global supply chain matrix to identify backup production capabilities.

The Result.

Despite plant disruptions due to personnel and raw material shortages at the height of the COVID-19 pandemic, the company maintained production for all key customers. The plant BIAs and business continuity plans were updated based on lessons learned and program development is underway in other key corporate departments.