As part of our Workforce Trends Report Series, this addendum highlights key findings and implications based on the responses of 267 social services organizations that participated in our 2022 Benefits Strategy & Benchmarking Survey.

Employees remain at the core of all social services organizations. As their expectations continue to change, thinking differently about total rewards is required to meet attraction and retention goals.

Compensation constraints, uniform benefits and other challenges in the sector can be addressed. Successful social services employers are fortifying an employee-centric strategy with greater health plan choice, quality mental health services and financial wellbeing resources. They're also integrating HR technology and connecting employees more strongly to their mission.

Key highlights

Our research found the top total rewards aspects enhanced to meet recruitment and retention objectives include:

  1. Base salary
  2. Leave policies
  3. Wellbeing initiatives
  4. Medical benefits
  5. Variable compensation or bonus programs

Download the social services addendum to review the comprehensive findings and insights.

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