A look at key issues the technology and communication industry faces and how the industry is managing those risks.

Author: Damion Walker


The technology and telecommunications industry thrived throughout the COVID-19 pandemic, despite the massive headwinds and unprecedented consumer demands faced during the global crisis.

Now the industry must face the residual challenges from that success, as well as those connected to an ever-evolving global economic landscape. Looking forward to 2023, the technology and telecommunication industry faces a number of significant challenges. We have identified 17 key issues — ranging from microeconomic/global, to technology-driven matters, to concerns more specific and unique to the industry.

Supply chain disruptions, technology — driven disruption, rapidly changing consumer expectations, recession-driven cost and competitive pressures, unprecedented regulatory change, risks associated with expansion in emerging markets, increased social demands on environmental sustainability and increased economic uncertainty are just a few issues we identified.

View the whitepaper for a look at key issues facing the industry and some of the risk measures — both insurable and not insurable — the industry is taking to combat these new and evolving risks.

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