As part of our Workforce Trends Report Series, the healthcare addendum highlights key findings and implications based on 667 healthcare organizations that participated in our 2023 Benefits Strategy & Benchmarking Survey.

With feedback from 667 healthcare organizations spread across the US, we found that workforce burnout and fierce staffing competition in a post-pandemic world are the leading concerns driving organizations to consider a benefits refresh. While top challenges such as attraction and retention, cost containment and engagement continue to be consistent year to year, it 's imperative to think differently about supporting comprehensive wellbeing.

For most of the healthcare industry, transformation will require an active commitment to innovation and include a strategy that can enhance organizational stability. Because the need to keep staff engaged and motivated in spite of high levels of stress and burnout is rooted in the wellbeing of individual employees, it has prompted many to take a renewed look at their benefits to consider how to build a more holistic approach to employee wellbeing.

Key highlights

Our research found the top HR priorities for healthcare employers include:

  1. A well-thought-out total rewards strategy is imperative for employee retention and engagement. Today, 53% of healthcare organizations expect to increase workforce headcount by 2024.
  2. Employers are looking for ways to expand mental health services and acceptability. Just 57% of employees agree their managers are well equipped to refer employees to mental health support services.
  3. Concerns about burnout are prompting employers to enhance career wellbeing resources — in fact, 87% of employees believe their leaders are worried about the impact of stress and burnout on the organization this year.
  4. Financial wellbeing is increasingly important to employees, with 49% of healthcare organizations opting to auto-enroll their employees in a 401(k) or 403(b) plan.

Read Gallagher's healthcare addendum from our 2023 Benefits Strategy & Benchmarking Survey to review the comprehensive findings and insights in full scope.

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