Charles Sterling is a Senior Consultant with Gallagher's Human Resources and Compensation Consulting practice, where he manages client engagements and provides consulting expertise in all areas of compensation, including global total compensation management and administration, competitive labor market analysis, salary structure design and administration, compensation program communications and annual salary increase administration. He has a particularly deep skill set in interpreting salary survey data and an extensive knowledge base as to how regional pay differences translate to geographic differential policy. His background as an academic, consultant and practitioner ensures that his professional counsel is both evidence based and pragmatic, understandable and implementable.
Upon receiving his Ph.D. in Business with an emphasis in Organizational Behavior from Ohio State University, Charles joined the full-time faculty in the Argyros School of Business and Economics at Chapman University, where he became one of the youngest recipients of the Valerie Scudder Award for excellence in teaching, research and service.
Outside of academia, his career includes full-time roles within companies of varied industries. At Wells Fargo, he worked with the larger Compensation team to establish a new pay program following the Wells Fargo/Norwest merger. As global compensation program manager with Mozilla, Charles implemented a transformative compensation program with the assistance of the larger People team, and as head of compensation at the San Francisco Federal Reserve Bank, he established the Federal Reserve's first formal market-pricing methodology.
Charles' experience as a total compensation consultant is extensive, having served as principal consultant within Mercer's Human Capital practice for several years, as well as operating his own consulting firm (Sterling & Sterling, LLC).
Charles received both his Bachelor of Science and Master of Business Administration from Michigan State University. He is a Certified Compensation Professional (CCP).
Charles is the former president of the Bay Area Compensation Association (BACA) and served for three years on the advisory board for World at Work.