Below is a listing of client case studies in which our Gallagher Management Liability team was engaged and successfully helped to resolve or help minimize the client organization's exposure or related challenges.
Defense Without Consent - Resetting Communication Channels [ Case Study]
A large insured presented a sizable employment claim to their insurers and required defense counsel. The insurers specifically told the insured that their current counsel selection was not approved. The insured continued to use their choice of law firm but did not manage the claim adequately with the insurer. When the case was resolved, how did this approach impact the claim process?
Articulating an Argument Based in Case Law [ Case Study]
Assisted living facilities require each resident signs a contract with terms and conditions prior to moving in. One resident couple sued a facility alleging that it instituted a rate increase that they could not afford. Was the facility liable? If so, what was the impact to the facility? Did their coverage adequately protect them in the process?
Articulating an Argument Based on the Carrier's Policy Language [ Case Study]
A lawsuit was filed against the insured bank alleging that the bank was involved in a scheme to defraud investors. The bank was advised by the insurer that there was no coverage. The insured asked Gallagher’s Management Liability Practice team to assist in getting the insurer to reconsider the denial of the claim. Working with the insured, Gallagher used the carrier’s own policy language to get the insurer to reverse its decision.
Above and Beyond Research [ Case Study]
An insurer’s reservation of rights letter contained language stating there was no coverage for punitive damages as a matter of public policy. The insured asked Gallagher’s Management Liability team to assist in getting a favorable resolution. While even law firm summaries of the 50 states and their positions on punitive damages state that punitive damages are not insurable in the state in question, no legal support could be found to corroborate that position.
Charlatan Defrauds Bank Investors [ Case Study]
The insured bank was sued by a man claiming that the bank had assisted a charlatan in defrauding investors by lending the fraudster money and supporting his shady businesses. Because of the bank’s support, the plaintiff wrongly believed the charlatan was legitimate and was induced into investing. What was the bank management or board's exposure?
Crime Loss [ Case Study]
A large, public university experienced a large employee dishonesty fidelity loss and filed a claim with their insurer. The loss was perpetrated by an employee in the treasury department by providing university money to a Ponzi scheme as an investment. It was also discovered that the employee stood to gain from doing so with an agreement that the Ponzi scheme leaders would provide the employee with some of the funds on the back end of the transaction. To read more, view our Gallagher Management Liability case study.