For more than 50 years, we’ve supported social housing organisations with comprehensive insurance programmes designed to address their coverage needs. Gallagher’s Social Housing team works exclusively with social housing providers and other tenancy organisations in the UK. We use our deep understanding of their needs and challenges to deliver actionable insights and help reduce their total cost of risk.

Supporting you with bespoke coverage that reflects your current and future needs

We provide your organisation comprehensive coverage, dedicated claims management and intuitive risk management services.

Tailored insurance for social housing organisations

With an in-depth understanding of your needs supported by a wealth of local and global resources, we design custom insurance programmes with our social housing clients based on their specific needs. Our expertise covers social care providers, hostels, care homes, extra care and domiciliary care, as well as training and employment services. We cater to the full range of social housing insurance cover our clients require, while also providing comprehensive claims management and risk management services.

Service Highlights

The in-house risk management expertise that we offer covers services starting from contract due diligence to property reinstatement valuation, including operational and strategic risk management, business continuity and fleet management.

We provide our clients with a competitive edge by leveraging our wealth of sector experience, including procurement expertise as a trusted advisor for more than 300 social housing clients.

All claims are managed by our in-house, experienced team of social housing claims specialists who support you and get the settlements from insurers. We deliver:

  • Dedicated claims contact
  • Flexible claims process to ensure effective management
  • Handling and advising on all claims, regardless of whether they are above or below the excess
  • No claims handling fees added to the cost of your claims

We provide clients with access to A- rated markets, bespoke products and services, which include tenants contents, captive and employee wellbeing solutions by nurturing exclusive insurer relationships.

Dedicated team of specialists, supporting you at every step

Our team of social housing specialists partner with you to share an impartial assessment of your existing insurance programmes, identify potential exposure and work with you to develop and implement strategies that help you reduce your total cost of risk.

From the more traditional covers such as property, business interruption and liability, to special risks including reputational risk, crisis resilience and cybersecurity, we can deliver a single, integrated programme to cover your business exposures.

We also offer our clients a broad range of advisory and support services. 

Innovation, not just insurance

Innovation is at the core of our approach to deliver the most suitable coverage for our clients. We're committed to finding solutions to the problems UK’s social housing sector faces today and are dedicated to preparing our clients for the challenges that tomorrow presents. Whether it's building new products to respond to a challenging insurance market or developing risk management services that keep pace with the evolving risk landscape, at Gallagher we help you face the future with confidence.

Social Housing Insurance

  • Local and regional presence
  • Bespoke insurance solutions for the social housing sector
  • Team of in-house claims and risk management specialist
  • Procurement specialists and trusted advisor for 300+ clients