The value of an insurance broker can often be overlooked by law firms and corporates alike when it comes to title insurance matters.
the value of an insurance broker

When procuring specialist insurance such as Professional Indemnity (PI), Cyber, Employers’ Liability and other core commercial insurance products, a broker is almost always used as they can provide specialist advice, ensure competitive quotations from a range of markets, guide your firm through volatile market conditions, and manage claims.

In this article, Anna Beadsmoore, Gallagher’s Head of Legal Indemnity, examines the reasons why she believes lawyers should use brokers to procure title insurance and the potential dangers of going direct to insurers.

When law firms approach insurers directly, they often only approach one carrier – typically based on prior relationships. However, this can cause problems as insurers have fundamentally different approaches and capabilities in respect of risk appetites, capacity limits, sector expertise, security rating and, finally, jurisdictional capabilities.

Gallagher recently was asked to assist in a case where a law firm urgently needed assistance when their insurer (that they had transacted with on a direct basis), let them down. A law firm had procured a title policy for their client for a site upon purchase of the land; there were some easement issues and a number of missing transfers within the title. The site was to be developed and lawyers approached one insurer who was able to incept a policy at a reasonable premium, allowing for future development. However, one year later, at the point that the development was due to start, the lenders requested major changes to the insurance policy. Unfortunately, the insurer was not able to agree to the changes due to reinsurance requirements and a low risk appetite for some of the additional covers. This caused significant delays to the project and increased costs, not only in legal fees but in premium costs. A broker would have known that the future redevelopment could cause problems with the insurer as this particular insurer has a notoriously low risk appetite for contingent covers within title policies.

There are many benefits to lawyers to approach a broker when procuring title insurance, namely:


The Insurance Conduct of Business Sourcebook (ICOBS) requires that a statement of demands and needs1 must be communicated to the customer prior to the conclusion of a contract of insurance. It also states that a firm must take reasonable care to ensure the suitability of its advice for any customer who is entitled to rely upon its judgement.

A broker must approach an appropriate insurer for the clients risk and ensure that a recommendation is made upon the product that is to be incepted. By marketing the risk to more than one insurer, the client would be getting a competitive premium.

The Insurance Distribution Directive (IDD)2 requires an Insurance Product Information Document (IPID)3 to be included with the insurance policy. It is imperative to ensure that insurers are including these within all policies.

Time saving

The legal landscape is increasingly competitive and law firms will quote fees based on the total project, rather than hourly. Spending hours liaising with multiple insurers would on paper appear not to be practical or a good use of time, as such, a broker will take care of the leg-work of seeing multiple insurers, as well as managing policy issuance and invoice raising.

Financial Security

The financial stability of insurers is constantly4 changing and most insurance brokers have a dedicated team to ensure that the security ratings of insurers meet with their minimum requirements. They also have a responsibility to notify customers if insurer security changes. If an insurer’s rating fall below a certain requirement, advice can be given to clients and options provided. This is particularly important as most title insurance policy periods are in perpetuity.

Reputational Risk

In the unfortunate event that negligence is deemed to have occurred when placing an insurance policy on a direct basis with an insurer, the law firm must call upon their PI insurance in order to pay the insured’s claim. If a broker is used, this risk is transferred.

In short, a broker will protect the law firm by transferring reputational and professional indemnity risks and save time by:

  • Producing demands and needs statements for the insured
  • Liaising with insurers and managing timelines
  • Ensuring competition
  • Only using financially secure insurers.

In addition there are significant benefits to the insured – your client:

Coverage & Premium

Insurance brokers have leverage with insurers. They place millions of pounds of premium annually and are able to call in favours if needed. They are also more knowledgeable on the types of cover and specific wordings available as they will push for certain amendments to be accepted. At Gallagher, we have marked up policies for certain situations, allowing for comprehensive cover against insurers standard wordings, ensuring less time spent back and forth with amends.

Approaching more than one insurer enables a comparison against premium. These policy premiums can range from £50 to £5M and even for a simple covenant risk, the premiums offered can differ by thousands of pounds. A broker’s leverage also comes into play here.


In the event of a claim, brokers have in house claims teams to manage the claim, not only from a legal process, but ensuring that their corporate leverage is used. There have been instances where Gallagher have secured a claim payment, even though technically the policy had been voided by an insurer.

Gallagher’s Legal Indemnity team are experienced with working to tight timescales, delivering complex transactions and developments. Our clients include law firms, property owners and developers. The team understand the complex nature and the significant impact on the future value of a property associated with these risks. Our experience enables us to provide advice and comment on the availability of products, coverage and premium rates to assist your firm quickly and thoroughly without any unnecessary delay.